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I love the customer support. I couldn't understand how to get the app working but I had a very informative meeting on the computer and now I can use the app! Look forward to using this app for all my shipping needs.
Thank you for taking the time to share your positive feedback about our PH Multi Carrier Shipping Label App. We're delighted to hear that our customer support team was able to assist you in getting the app up and running for your shipping needs.
We value your business and strive to provide our customers with the best possible experience. If you have any further questions or concerns, please do not hesitate to reach out to us.
Regards,
PH Multi Carrier Shipping Label App Team.
Setting up shipping was tricky for me, as I have products that need to be treated quite differently. This app seems to have all the features I need and they provided a great deal of support to me to get it functioning as needed. Two thumbs up and many thanks!
PS. Over a month later, we're still getting terrific support from the team behind PH MultiCarrier App. Many thanks!
VERY helpful! Took the time to explain and helped me fix all of my issues! Came on the call quickly and helped us solve our issue right away!
Love this app, it was the only way we could charge shippings rates based on quantity. They are super responsive, and will hop on a call with you to explain and walk through any issues you are having.
The service was very good the guy was very helpful with answering my questions and walking me through the site. This is going to make my orders a lot easier. Thank you for all the help.
This app did wonders for us, We have a huge inventory of products, but we set up a data entry system to gather all the dimension data and weight so as to pass it on to shopify & the app. We had a few bumps along the road as we have a integration system with our back office system, which uploads products to shopify, it caused a problem which the app support team helped us pinpoint, and then they helped us in all our queries including reasons why price was off (We were using inches instead of centimeters for the boxes) Its these things that the support team is there to help you all the way through!
Extremely knowledgeable support team and walked me through each and every step I was in need of to successfully configure the app. Very happy with the purchase.
Thank you so much for the review. We’re are glad to know that you are happy with the app and our support could help you in setting up the UPS Sure Post rates.
Great app with excellent back up and customer service. Had a telephone call in the evening which was way more than I expected. Very pleased so far! Highly recommended.
I am very happy with the outcome. I just needed some information on how to use it properly.
SUPPORT CALL & SET UP: Great first experience. They discussed all my options with and without their app service. Will keep learning and make a decision soon.