Reviews (521)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

December 6, 2022

So far I think it's going to be great. Support is wonderful - Shashi Kumar was very helpful! He helped me get the app set up and walked me through answers to my questions.

Sweet Pearl's Ice Cream
United States
Over 1 year using the app
Edited February 21, 2023

Manohar was Amazing helping me with questions and concerns great job!
Keep doing a great job thank you

PH multiCarrier they have the best customer support they always helped me with any issue with I this time I had an issue with generating my labels and they help me very good! have Thank you Guys good Job!

AZ Glass Supply
United States
Over 1 year using the app
Edited September 8, 2024

UPDATE: …..Still the best ….Don’t any thing else…. Thank you ….for awesome.

What Can I say...hmm....Great app, The best People, We have some many set up problems with our courier of choice but the Guys a Plugin Hive, Sibi & Addina are so good, walks us though the process. I can't thank them enough. So again many thanks for the hours of back and forth conversations.

Cheers Guys.

Yamina Rare Plants
Australia
Over 1 year using the app
Edited February 13, 2023

They've been quick to respond to my e-mails (within 24 hours) and help me get setup with my shipping needs. They've also been quick to establish zoom calls in order to better understand the issue. My use case is very niche, so it did require me to go through about 3 service reps before my issue was fully understood and resolved.

But still, very impressed with response times and willingness to jump on a call to solve problems.

Furniture Drop
United States
Over 1 year using the app
February 15, 2023

Sibi was helpful in providing support when I had shipping label errors. Canada Post integration was simple and label creation was successful.

Mavercade
Canada
Over 1 year using the app
November 10, 2022

I'm very happy with the functionality and service of this app so far. The team has been quick to respond to my inquiries in detail and even helped me correct my rules by zoom.

seeJesus
United States
Over 1 year using the app
August 14, 2023

Great assistance from Sibi, very helpful. I have been using the app for a while and it integrates seamlessly.

The Rolling Cone Company
United States
Over 1 year using the app
August 17, 2023

Great app with excellent back up and customer service. Had a telephone call in the evening which was way more than I expected. Very pleased so far! Highly recommended.

Pebble Records
United Kingdom
Over 1 year using the app
Edited November 23, 2022

I have received great help from Keerthi. After i wrote my initial review. Thank you so much! Kind regards, Mikael

Timi of Sweden
Sweden
Over 1 year using the app
PluginHive replied November 22, 2022

Dear Mikael,

Please pardon the delay in calling you on the given number.

We appreciate you joining us on the call, and I'm glad we were able to setup Postnord carrier and generate labels. If you require any additional help, please get in touch with us.

We strive to give each and every one of our customer's prompt service.

August 29, 2023

We have used this app for almost a year and I must say that this app has made our business very effective and printing the labels has never been as easy as this!

Wheely Shop
Sweden
Over 1 year using the app