Reviews (521)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

September 22, 2023

Integration with Shopify is seamless. This app solves our problem of using different-sized boxes and calculating the best shipping price for our customers. Customer service is amazing and so helpful!

The Foster Museum
United States
About 2 months using the app
February 19, 2020

Nice app & great customer support!
Beside FedEx they also implemented TNT for us and helped us with the first labels.
Many thanks!

COOPH store
Austria
Over 4 years using the app
August 24, 2023

So far so good, great customer support too they have been very helpful with all my constant questions.

Art Circa
United States
About 2 months using the app
Edited October 25, 2021

This app helps me print out shipping labels much faster and more easily than I could otherwise do - a big time saver! The UX could use some work and I can't adjust things manually as easily as I would like (change number of packages for a particular order, for example) but it's still a game changer and very worthwhile. They were always responsive to issues, though I kept running into issues. I requested a video chat and that was the best and most efficient way to solve issues.

Jean-Pierre Weill
Israel
Over 3 years using the app
PluginHive replied January 28, 2021

Thanks a lot for the review and happy to know you are able to print labels faster. We have noted your feedback on the video chat. Thank you.

December 23, 2020

I really had trouble setting up my hard hazardous rules. The help line call me and we used google meet and fixed it. They really are good, best shipping app out there.

Grease
United States
Over 3 years using the app
PluginHive replied December 29, 2020

Thank you for the kind words. Glad to know the app is helping you ship hazardous goods seamlessly.

September 13, 2023

The Support Team esp Sibi has been so efficient in providing me knowledge in setting up my Aupost Business connected to my shopify! Highly-recommended!

Babebody - Wearing #Babeconfidence
Australia
About 1 month using the app
October 21, 2021

Great app! We originally found it because we have our own UPS account and use UPS SurePost to ship a lot. The Shopify platform doesn't support SurePost, but Multi Carrier Shipping Label does! The app works seamlessly with everything we have going on and the few issues that have come up and quickly been resolved after contacting support. Highly recommend this app!

We Are Nuts!
United States
About 3 years using the app
PluginHive replied November 2, 2021

Thank you so much for taking the time to leave an excellent rating. Its means a lot.

September 14, 2023

Takes some time to setup up, but they have great customer service who are very helpful and makes sure everything works. Great for automating our labels for shipping.

kepa
Sweden
About 1 month using the app
October 10, 2020

Thank you PluginHive for completing the StorePep setup required to resolve quickly the issue I was experiencing with the labels so I can continue exploring this app. - your quick and efficient support is really appreciated! Thank you!

Le Trio Hockey - DEV
Canada
About 3 years using the app
March 14, 2022

I used this app to integrate the shipping fees from dhl express and it works very well. Also support is instant and helpful at responses

e-WOOD Collection
Greece
About 3 years using the app
PluginHive replied April 29, 2022

Glad to know you are happy with our solution. Thank you for recommending our solution for DHL Express.