Reviews (523)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

August 24, 2023

Was quick and easy! Very helpful and was able to solve problem so I could print. Sibi was the person who helped me.

Chiwis USA
Canada
About 1 month using the app
May 19, 2022

An essential app to improve Shopify shipping capabilities. Full label weight and size automation based on product dimensions and weight. PluginHive support is unparalleled too. They have resolved any issues we had within hours, some a missed checkbox, others in the backend. Full confidence using this app going forward.

Agro Roasters
Canada
About 1 month using the app
December 13, 2021

Excellent and fast customer service! Quick response time through phone calls and emails and the staff is very friendly.

Rusted Chandelier
United States
About 1 month using the app
September 14, 2023

The app is pretty easy to use - some interface things are a little unclear but overall for the price it is excellent. The support is the best part about it - very quick and consistent which is great! Keep it up!!! :)

Cravve Chocolate
Australia
About 1 month using the app
October 26, 2021

The support is fantastic! They were very helpful in getting the settings dial in for our store. We are very happy with the app, support, and price.

Diamond Dye Supply
United States
About 1 month using the app
PluginHive replied November 2, 2021

Thank you for your kind words. We’re so glad that you are happy with the app, the price and the support from our team. Means a lot to us.

August 5, 2021

a bit of a clunky UI and takes a while to get hang of, but does the job right and that is enough for me. customer support is responsive and helpful

WineSpark
Ireland
About 1 month using the app
PluginHive replied August 18, 2021

Thank you for taking out the time to leave us a review. We’re glad our support team could help. Please do share any feedback you may have on the app UI with our support team.

February 2, 2024

Support was great. Very helpful customer service team and easy to use!

L&B Healthy Pet Markets
United States
26 days using the app
September 22, 2023

Muy buena atención por parte del equipo, han resuelto todas nuestras dudas hasta el momento. Buena aplicación

Pitipa.mx
Mexico
About 1 month using the app
October 19, 2023

Great customer support. Sibi was very responsive and helped me integrate the app seamlessly with Shopify in a quick and efficient manner.

The Artisan Gift Boxes
United States
About 1 month using the app
Edited April 3, 2023

I had been struggling with the flat rate shipping automation, but I got really fast support from Shashi to fix the issue. So far my experience has been really good.
Thanks!

Gimme Food
Sweden
About 1 month using the app
PluginHive replied April 4, 2023

Thanks for your positive review! We're happy to hear that our app has helped you automate shipping with Flat rates. We're always here to help if you have any questions.

Thanks for choosing us, and we look forward to serving you in the future!

Regards,
PH Multi Carrier Shipping Label App Team