Reviews (521)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.
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The customer service for this app is second to none. I cannot begin to thank the team members that helped me through my transition moving away from another app. The app is quite intuitive but when you run into any questions, they will answer right away. Will highly recommend this app.
Thank you so much for recommending the app. We are glad to know that our support was helpful. Thank you for taking out the time and leaving us a review
Awesome and fast assistance. Thank you all VERY much, especially Shashi! I have had a number of issues and they keep pointing me in the right direction. Update: I just spent about an hour in a zoom conference with them as they walked through one issue I had and then walked through all steps needed to help me show my client what their app can do. Perfect!
Excellent customer service. They spent a good amount of time with me to help fix a few things. So far so good with the app.
Thank you so much for your positive feedback. We are glad that you are happy with our app and service.
Excellent people! with most apps you will need some support to get going, there guys are amazing. Fast, intelligent and resourceful. Very pleased.
Thank you for taking time to share your experience with us. This will keep our team motivated.
Great app, especially their support. I primarily used the app to to calculate shipping rates for FedEx and UPS and it worked very well. They also resolved a bug I found within a day and were very responsive to all the questions I had.
Hello there,
I would like to thank the support very much, I really appreciate their effort and time for troubleshooting the issues and recommend the solutions
Thank You.
I had the pleasure of working with Sibi, He was very helpful, stayed with us on the call until we were comfortable with the app and we are now ready to ship!!
Just had a first Zoom meeting and the customer representative was patient with me and the guidance was clear. The functions seem amazing that it can be integrated with the carrier and generates the all the necessary docs!
Integration with Shopify is seamless. This app solves our problem of using different-sized boxes and calculating the best shipping price for our customers. Customer service is amazing and so helpful!
So far so good, great customer support too they have been very helpful with all my constant questions.