Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer support and user-friendly interface. It's praised for managing international orders, calculating shipping rates, and handling multibox shipments. The app is particularly useful for Australian businesses with complex shipping needs. It's recommended for those seeking control over shipping prices and needing to separate products between multiple boxes. The app also automates label creation, saving time and effort.

October 7, 2023

sibi has been a great help in getting us set up with the app, we are excited to launch site soon. great app with great options to fit all shipping requirements. we have one last item that is being addressed by the team and then we are off to the races!

Bio Bombs, LLC
United States
16 days using the app
January 9, 2024

Super support!

Basta Home
Sweden
About 24 hours using the app
October 13, 2023

Sibi was awesome. Helped me setup the multicarrier app smoothly and surepost service.

Fuchsia Inc.
United States
12 months using the app
October 12, 2023

Thank you Keerthi for a very professional setup run through, went very smoothly and filled in a lot of blanks !! Much appreciated !!

Stripz Australia
Australia
3 months using the app
September 25, 2023

The best support ever! Any time I write an email they respond directly, if I cannot understand they take it on zoom or google meet and help with everything. Strongly recommend! The app can be better or easier to work with, as it's reachable from the apps section and you cannot choose template for the shipping label, but for the price and awesome support definitely 5 star

MinVape.se
Sweden
16 days using the app
October 11, 2023

The support of the App has been helpful.

Lynnpak Packaging
Canada
About 3 years using the app
Edited December 12, 2023

VERY helpful! Took the time to explain and helped me fix all of my issues! Came on the call quickly and helped us solve our issue right away!

DCR Performance
United States
3 months using the app
November 14, 2023

Great service, took the time to explain many features and very professional.

House of Bimbi
Australia
About 24 hours using the app
February 19, 2024

Sibi my tech support gentleman today was an absolute superstar. I had a number of problem I had to rectify, that in reality should have taken two zoom call. It was a race against time and cool as a cucumber he kept his composure under pressure. On top of this he supplied all the information I need to make my own changes in the future not that i think I'll have to as my calculation is now set up perfectly!! Thank you Sibi, i couldn't be any happier with the service. five star all the way.

HUMMBUZZA
Australia
December 15, 2023

Très bon service à la clientèle, ils m'ont appelé dans les minutes suivantes de ma demande et ont fait le tour de l'app avec moi pour me montrer comment set up le tout. Je recommande!

Moments Captura
Canada
About 1 hour using the app