Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
December 1, 2022

Excellent customer service. I had some issues printing labels and team were right on it, within 10 minutes, sorting it out with clear instructions of how to resolve. Thanks.

Native Essence AU
Time spent using app: 14 days
Edited December 2, 2022

Awesome and fast assistance. Thank you all VERY much, especially Shashi! I have had a number of issues and they keep pointing me in the right direction. Update: I just spent about an hour in a zoom conference with them as they walked through one issue I had and then walked through all steps needed to help me show my client what their app can do. Perfect!

TonTon® Sauce
United States
Time spent using app: About 2 months
November 18, 2022

I needed assistance with changing the shipping settings and the staff was fast in responding and gave me the exact info that I needed.

Smart Earth Camelina - USA
Time spent using app: 10 months
Edited November 23, 2022

I have received great help from Keerthi. After i wrote my initial review. Thank you so much! Kind regards, Mikael

Timi of Sweden
Time spent using app: 7 days
PluginHive replied November 22, 2022

Dear Mikael,

Please pardon the delay in calling you on the given number.

We appreciate you joining us on the call, and I'm glad we were able to setup Postnord carrier and generate labels. If you require any additional help, please get in touch with us.

We strive to give each and every one of our customer's prompt service.

November 15, 2022

Hello there,
I would like to thank the support very much, I really appreciate their effort and time for troubleshooting the issues and recommend the solutions
Thank You.

Mix And Match
Time spent using app: About 2 months
November 10, 2022

I'm very happy with the functionality and service of this app so far. The team has been quick to respond to my inquiries in detail and even helped me correct my rules by zoom.

United States
Time spent using app: 13 days
November 4, 2022

I recently implemented this app and needed some guidance on how to use it. As soon as I reached out I was helped by Shashi Kumar, he was outstanding and proficient and fixing my problem and explaining the solution. Thank you Shashi!

Time spent using app: 6 days
November 4, 2022

The app that saved my store. This is the only app that connects with my DHL account. The support is very professional and quick.

Vision Haircare
Time spent using app: 21 days
Edited February 9, 2023

Had a few issues setting it up to my liking, but the support was great. Helped me with all the issues without any hassle. One email was enough for them to understand and solve everything so far. Great team.

Time spent using app: 3 months
October 13, 2022

Pretty new to this app - haven't actually completed an order with it yet but the IT analysts help me sort out some problems I was having with the set up. They were very patient. Hopefully it's smooth sailing from here on out!

Hope Puzzles LLC
United States
Time spent using app: 22 days