Avis (836)

Note globale
4,6
Nombre d’avis par note
  • 87 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
22 janvier 2019

I am very happy with this app, I have a customer who is international and was having a hard time trying to figure out how to convert prices to her currency. This app has allowed me the opportunity to offer my customers the option to browse items in their currencies. The set up was pretty easy for me but I did have a couple issues where it wasn't displaying properly on my site, I was able to go to a live chat and spoke with Ankur, and they were able to help me figure it out and fix all the issues so now it works great! I am thankful for the simplicity of this app and the wonderful customer service I have gotten and love that this app allows me to offer my customers a greater shopping experience.

Hailey's Corner
Canada
Presque 4 ans d’utilisation de l’application
21 janvier 2020

Even wondered what app had the best customer service ever? Don't look further. The Team helped us a lot during hours to make sure everything was set up correctly. App are made by talented and hard worker developpers, there is no bug or issue.

Motiv-Art
Allemagne
Environ un mois d’utilisation de l’application
19 novembre 2018

Really enjoying using this app. It's simply a problem solver app with excellent features to give customers a better experience in Shopping. Their support team is outstanding especially Samuel. Excellent!!!!

Time & Company
Suède
Presque 4 ans d’utilisation de l’application
7 avril 2020

I had problem with my website because of an unsuitable currency app I previously dowloaded. I then added the Bold app and contacting their technical support who fixed the glitch with my website. And the Bold multi-currency works just fine, many thanks!

Fashion Silver London
Royaume-Uni
Environ un mois d’utilisation de l’application
20 avril 2020

Very nice app! And sharp customer service with quick response. Got some great help from Namar and Carter, very nice people :)

Homebuilder I/S
Danemark
Environ un mois d’utilisation de l’application
3 juin 2020

The installation on my website was immediate, I've had no problems! The app is really easy to add difference currencies to your store. Thanks Jade :)

Garden Geeks
Canada
Environ un mois d’utilisation de l’application
3 août 2018

Used this app along with cashier. Went through a lot of research online and understood that it was not a stable app but it never knew the support is horrendous.

Just yesterday, we lost a 60+ dollar sale because the shipping settings didn't kick in when customer was on USD currency while other currencies were fine. Might have been some bug. I did rigorous tests on my own and make sure I shared these findings with the bold support team via email in hopes that they'll be able to address the issue. Sent about 5 emails with different issues hoping the can look into and when they did decide to reply my email half an hour before the office closing hours, they replied only my last email. Possibly deliberately missing my last 4 emails that contained all the problems I'm was and still am facing.

If you're thinking of getting this or whoever that is still using this app, i urge you to reconsider. Bold used to have good support. But this time round, I no longer agree and I believe many of your other consumers will feel and think the same.

P.S. I would have given 0 stars if I could.

Kayvarstore
Singapour
Plus de 3 ans d’utilisation de l’application
4 novembre 2019

Bold commerce have the best apps, and their multi currency are the only app that works in Shopify chekout.
I have some problems with my settings, Chintan was very helpfull, and solve my problem in no time

Hamyas Shop
Danemark
Environ un mois d’utilisation de l’application
BOLD a répondu 5 novembre 2019

Hi there! Thank you so much for the review, we really appreciate your kind words and support. We love being a great solution for our merchants.

While we wish our app was able to allow customers check out in their own currency, you'd need Bold Cashier to do that as well. However, our app will show the currencies up until the checkout page. :-)

22 juillet 2019

Great app. I use it on multiple storefronts. The developers are great with communication - Rifat Javed was very quick and thorough to install the custom scripts. Highly recommended for anyone looking to offer a multi currency solution.

REC GEN
Australie
Plus de 3 ans d’utilisation de l’application
BOLD a répondu 23 juillet 2019

Hey there; thank you so much for the review. We are so happy to hear that you're enjoying the app so much that you're able to use it on multiple stores! Our support team is always ready to help with the installation of the code, as it can certainly be difficult, so we're very happy to hear that Rifat was able to help you out with that.

Thank you for the recommendation, and best of luck with the launch of your store!

17 mars 2020

The support team helped me to set my store very smoothly, thanks a lot again !!!!!!! special thanks to Mona, a very beautiful nice girl !!!!!

PBL
Chine
Environ un mois d’utilisation de l’application