Omtaler (836)

Samlet vurdering
4,6
Antall per vurderingsnivå
  • 87 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 7 % av vurderingene er 1 stjerner
16. desember 2019

Had a few bugs to work out and Kelsey from chat support was most helpful in troubleshooting the issue and elevating it to the appropriate channels.

BY JOHNNY.
Australia
Rundt 4 år bruker appen
BOLD svarte 17. desember 2019

Hello there! We're sorry to hear you ran into a few bugs, however it's great to hear that Kelsey was able to work those out for you and get things troubleshooted and escalated as necessary.

We hope it's smooth sailing from here! :-) But if you need anything else, we're here to help.

9. juli 2018

Joao went above and beyond to help me fix a small issue I was having with my website. I've been stressing all last week trying to figure this out, and couldn't for the life of me. Joao comes along and fixes the issue and I couldn't be any happier with the results.

Thanks again Joao, you were sent from the gods to help this poor soul in fixing his website lol :)

Oveya
Filippinene
Rundt 4 år bruker appen
4. august 2018

Love this Multi Currency app by Bold! The customer service is excellent. The best part is how professional the drop down menu looks on the site as well as the cart page which clearly shows the customers currency selected.

Fiola Jewelry
Canada
Rundt 4 år bruker appen
1. september 2022

Best Currency changer app for Shopify, I tryed around 6-7 other apps, but this is much better with nice features.
Costumer suport also pretty good, they resolved an problem regarding to new theme in less than 24 hours, huge thanks to Jade !

Erdélyi Esküvői Meghívók
Romania
Rundt 4 år bruker appen
Redigert 1. november 2019

I spoke to Camila, she was great. She helped me set up Cashier and have any Canadian shoppers directed to the Cashier app, where my US customer will remain with shopify's checkout. She also guided me to Discount connector download so to allow my Shopify discount codes to be accepted with the cashier app. I found her very knowledgeable and very helpful :)

Charmify
Canada
Rundt 4 år bruker appen
7. februar 2020

I received a nice and fast support. Simran and Jordan were very professional and suit the configuration of the software according to my requirements and Debug theme. 5 stars well deserved.

Capital Sins Eyewear
Storbritannia
Rundt 4 år bruker appen
Redigert 18. august 2019

I still need to test how well the app works as I don't have a large international audience yet (it seems to work well), however as far as I am concerned the app deserves 5* anyway because the customer service was brilliant. Tony (and Brysen) were so helpful and patient. I have absolute confidence in this app because of the team behind it, and will take a look at what else BOLD has to offer.

Verses London
Storbritannia
Nesten 4 år bruker appen
BOLD svarte 19. august 2019

Hello there. Thanks so much for the review based on our customer service! We're confident that the currency function of our app will meet your expectations as well. :-)

Please let us know if you have any questions about this (or our other) apps, or need any assistance! We'd love to answer any questions you have, and make sure everything is running smoothly for you.

Your jewellery is absolutely gorgeous, by the way!

28. mars 2020

As always the Bold Team has been extremely responsive and helpful! It is probably this single feature that has made me come back to their apps time and time again. Shout out to Naman for the awesome assistance with migrating my store's theme and having things correctly installed!

The Wudhu Socks
USA
Nesten 4 år bruker appen
22. januar 2019

I am very happy with this app, I have a customer who is international and was having a hard time trying to figure out how to convert prices to her currency. This app has allowed me the opportunity to offer my customers the option to browse items in their currencies. The set up was pretty easy for me but I did have a couple issues where it wasn't displaying properly on my site, I was able to go to a live chat and spoke with Ankur, and they were able to help me figure it out and fix all the issues so now it works great! I am thankful for the simplicity of this app and the wonderful customer service I have gotten and love that this app allows me to offer my customers a greater shopping experience.

Hailey's Corner
Canada
Nesten 4 år bruker appen
19. november 2018

Really enjoying using this app. It's simply a problem solver app with excellent features to give customers a better experience in Shopping. Their support team is outstanding especially Samuel. Excellent!!!!

Time & Company
Sverige
Nesten 4 år bruker appen