All reviews
CCIEBUY
Thank you very much to Kelsey and Rebecca's for their patient help, because they spent too much time to help me. Thank you. This application works well and is worth installing.
Developer reply
Hello there! We're so glad to hear that Kelsey and Rebecca were able to work with you to get everything working on your end until you were happy. Please don't feel it took too much time - we're willing to work with you for as long as needed until you are happy. :-)
Don't hesitate to reach out again if you need anything else! We're very appreciative of your kind words in this review.
C-Lashes Premium Mink Lashes
I tried to download the app myself but I just couldn’t get it so I reached out and Cody Scheler went above and beyond ! Even helped me fix the apps position twice! Very fast without complaining
I was shocked but I’m sooo happy
Thank you so much
Customer service 100!
Developer reply
Hello there! We always have a helpful team of installers available to help out if need be - we know that Liquid can be difficult to understand if you're not familiar with it!
We're glad to hear that you reached out for some assistance, and that Cody was able to work with you to install the app, and get it positioned on your website how you wanted it to be. :-)
We appreciate the review! Please let us know if we can help again in the future.
Unique22
i just installed this app next to Bold Cashier since it was the only solution to sell in multi currencies, i needed help during the install and the support team replied in 14 sec, REGINA was extremely helpful and understood everything i wanted.
The app seems to be working fine, can`t wait for the changes to be applied si i can see the whole picture.
Developer reply
Hi there! We're so glad to hear you're taking advantage of Multi-Currency and Bold Cashier in order to bill customers in their preferred currency, as well as have it displayed on your products.
We're glad to hear that Regina was able to work with you to get everything working, and help answer any questions you had!
Please don't hesitate to reach out again, and we hope that the changes applied are just what you want. :-) If not, let us know! We'll keep working with you to get things set up how you want.
Tamatina
it's not changing currency automatically according to country. Every time we have to choose from drop-down that which currency we want to show in website.
Developer reply
Hi there! A couple of our specialists have reached out - if you wouldn't mind accepting the Collaborator account request that was sent by Alexa, we can look into the issue further for you.
If not, Brenden has sent an article that should help you fix the issues you've run into! Please let us know how you'd like to proceed, and we'll get everything sorted for you.
VRunShop
I'm using this app to display USD, GBP and EUR and it works really well. Really great service and support from the team too, they handled my install within minutes :) I really enjoyed the set up process, it was very easy to install new currencies.
Developer reply
Hello there! Thanks so much for sharing your experiences, we're glad that you're enjoying Multi-Currency's functionality and are successfully using a few different currencies on your storefront. :-)
We're glad to hear that you've enjoyed things so far, and that our setup was easy for you to navigate! Please let us know if we can help you with anything else!
My Web Store Shopping
Ms.Priyanka was amazing and patiently guided me the entire process of installation, handling all my queries in setting up the payment gateway which otherwise was impossible to do it on my own. But for Ms.Priyanka am back with bold currency converter and installed bold cashier along with stripe payment gateway with taxjar connected. Even 10 stars are also less compared against her commitment in resolving my issues. Patiently she guided me the entire process till the end. Thanks a ton....
Developer reply
Hello there! Thank you so much for the review and for sharing your experiences with our support specialist, Priyanka. We're so happy to hear that she was able to work with you and get everything working and set up.
We're really glad to hear you decided to install Bold Cashier to work with Multi-Currency in order to allow your customers to check out in their local currency! We're sure you're going to see an increase in international sales, and we look forward to seeing your continued success!
Thank you again for the kind words; we'll be sure to pass those along to Priyanka. :-) Please let us know if you need anything else.
SoniClean
Super simple set up and works great! Love that it's free. Bold support was awesome as well, Jevon is the man
Developer reply
Hello there! Thanks so much for the review. We're happy to hear that you're enjoying how our Multi-Currency app works, and how easy it was to set up. :-)
Please let us know if we can do anything more to help you out!
dendrite-store
serves all our markets with the currency they want to see - awesome! support from Cody was excellent also, well done
Developer reply
Hi there - thanks so much for the review! We're so glad to hear that you're enjoying our Multi-Currency app in order to serve your international customers from different markets. :-)
Please let us know if we can help you out with anything else!
HAIRMETTO
This app is pretty simple...it lets customers have a look at our products in the currency of their choice. It was easy to install and I've never thought about it again. Thank you to Jay for helping me on a separate issue! Cheers!
Developer reply
Hi there! Thanks for the review; we're glad to hear that you're enjoying the app so far! We love being able to give merchants the ability to reach more international customers though our free Multi-Currency app.
Please let us know if we can help with anything else! Cheers, and have a prosperous Black Friday weekend!
Fyndify
Short story:
ABSOLUTE DISASTER!! My advice: STAY AWAY if you use any scandinavian currency like SEK, NOK, DKK.
Long story:
I use SEK as my default currency. When i used the "automatic installation" the app installed successfully. However, I quickly realized som currencies, which are very important to my store didnt display correctly.
I quickly deactivated the app, and asked BOLD Commerce for their help. They helped me quickly, fine so far.
They didnt fix anything, but the absolute worst part is that they decided to activate the app once again without me knowing it. And I had facebook ads running that day.
So for one whole day my prices wasnt displayed correctly and my cart in my store didnt work - no wonder there were absolutely no sales.
STAY AWAY if you use any scandinavian currency like SEK, NOK, DKK. Im sure this app is great if you use EUR, USD etc, not for small currencies.
Developer reply
Hello there. I just wanted to apologize for the poor experience you've had with us so far, that's certainly not how we want our merchants to feel after an interaction with our support team.
As our specialist, Lauren has mentioned in her email to you, unfortunately that is how our app is designed to display prices, and I'm very sorry that this wasn't how you expected it to look.
We also should absolutely not have activated the app for you without your consent - I'm very sorry that this happened, as it should not have. We'd love to make things right, and if you'd be willing to work with us again, we would be more than happy to work with you to do what we can to fix things.
If not however, we completely understand as you need to do what's best for your business. We wish you the best of luck going forward.