Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
Edited April 6, 2020

I had some questions regarding the change of my store default currency and Simran really helped me out. Quick answers and great information. Thanks a lot!

Maison Inland
Canada
Over 4 years using the app
BOLD replied September 24, 2019

Hi there, thank you for the review! We're glad to hear that Cody was able to answer your gift card questions quickly over live chat; it's a great way to get answers to more general questions!

Your watches are gorgeous, by the way. The variety of colours on the clock faces are stunning.

May 14, 2018

Convenient and easy to install/manage. Integrates well with my shopify store

Flatballcollective
Canada
Over 4 years using the app
Edited September 26, 2019

Great service in getting the app installed, Jade and Sarah were great in expediting my installation. Looking forward to seeing how it works from here.

The Dharma Door
Australia
Over 4 years using the app
BOLD replied September 27, 2019

Hi there. Thank you for sharing your experience with our specialists! Jade is one of our best installers, and Sarah is amazing at what she does. Thank you so much for the kind words and the review; we look forward to seeing your continued success!

Please let us know if we can assist in any other way.

November 26, 2018

Cody was nice enough to answer all my questions and went to great lengths to explain the apps extra features that I didn't know it had, like, multi currency has a geo locating feature which allows for customers to see their currencies when they visit your store based on their location. You can also add a padding rate onto currencies which would charge them more $ if you used the Bold Cashier app. You can also hide the currency picker with some custom coding. They also support almost every currency. This app is also FREE! Great detail. So helpful. Thank you!

TesoroDelSol
Canada
Over 4 years using the app
January 4, 2018

Great customer service, was easy to have it set up. All works well and looks very professional on the website.

Lissy Co Nz
New Zealand
Over 4 years using the app
September 25, 2017

Great app and great support from the guys at Bold. Thanks you !!

Grease Monkey
United Kingdom
Over 4 years using the app
July 18, 2018

Best among every other currency conversion app available. Super fast support.

The team goes out of the way and helps out with suggestions from their own experience working over other stores, and that's what differentiates a legitimate help from a "just for the sake of things" help which many paid apps do as well, sadly.

I am glad to be using this. Looking forward to trying more apps from Bold. Cheers!

Hofflepoffle
India
Over 4 years using the app
Edited January 28, 2020

The app works smoothly, it automatically assigning the currencies based on geo locations of customer with auto or custom exchange rates. The customer service is great as well, specially Abhi & Mel! :)

VC Ultimate
Canada
Over 4 years using the app
June 4, 2019

It sure helps our international customers see the price in their currency. Very helpful! Customer service is excellent. I wrote in with a concern and Cody Scheler jumped in and waved his magic wand!

WristWidget®
United States
Over 4 years using the app
BOLD replied June 5, 2019

Glad to see Cody was able to help out with this! Selling in multiple currencies is a huge game-changer, and we're happy to hear you're loving the apps! Thanks for leaving us review, and we look forward to hearing about your successes!

December 16, 2019

Had a few bugs to work out and Kelsey from chat support was most helpful in troubleshooting the issue and elevating it to the appropriate channels.

BY JOHNNY.
Australia
About 4 years using the app
BOLD replied December 17, 2019

Hello there! We're sorry to hear you ran into a few bugs, however it's great to hear that Kelsey was able to work those out for you and get things troubleshooted and escalated as necessary.

We hope it's smooth sailing from here! :-) But if you need anything else, we're here to help.