Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
February 13, 2019

Not knowing about wesite setting and all the currency things. I found the setting confusing and lost , but It was a great help! Thank you very much Nir.

HiNGE Dept Accessory
Japan
4 days using the app
Edited February 20, 2019

very good professional people looking to solve issues as fast as they can. Very polite and knowledgeable also I was helped by Challi, she stayed up for over 30 minutes to make sure I was satisfied and that everything was fine. If I could give her 10 stars I would!!

The Professional herbalists
United Kingdom
4 days using the app
Edited October 29, 2019

very high customer service.
I need set up 2 apps, and within 1 minute, i first get answer from Daniel, who was very clear and easy to explain the next step.
After this chat, another problem shows up. This time i chat with Dylan, who also show me high customer service, and solve the problem in no time

hamyas.com
Denmark
4 days using the app
BOLD replied October 30, 2019

Hello there! We're so glad to hear that our chat specialists, Daniel and Dylan, were able to provide you with some quick answers and solutions with Multi-Currency. We're always available to help with the installation if you need, and to answer any questions you may have regarding our apps.

Please don't hesitate to reach out again in the future if you need any other assistance; we'd love to help again.

January 8, 2019

Great app! Would definitely recommend it. I had some issues initially and Alexa helped me resolve them promptly! Thank you!

Innate Intimates
Singapore
3 days using the app
October 5, 2017

Excellent app that works really simply and has great customisation features. The team helped instal some of the backend code really quickly. Big thanks to Sean and Jevon.

Basalco
Australia
3 days using the app
June 14, 2019

They helped me install the app, and I'm very happy with the result and added value! Thanks a lot Bold!

InstantFlashDeals
Spain
3 days using the app
BOLD replied June 19, 2019

Hi there, thank you very much for taking the time to leave us a review! We're more than happy to help with app installations, because working with code can be challenging! We're very happy to hear you're enjoying it so far, and will be here if you need a hand with anything else.

May 28, 2020

Thanks! they help me with everything I need to set up the app. They were fast and helpful. The app works well and hope this can increase my sells.

colorindiomx
Mexico
3 days using the app
September 27, 2017

Fantastic customer service 10/10 ! Does exactly what I needed!

Diagnose Software
Ireland
2 days using the app
May 8, 2019

I had trouble installing the app, I'm not technically inclined at all. I almost did it myself, bragging moment. But needed help in the end. Jonnathan helped me out so quickly and without confusing me (like so many other technical supports do). So Thank you Bold and Thank you Jonnathan!

MISH Fashion and Swim
Canada
2 days using the app
BOLD replied May 22, 2019

So glad to hear that Jonnathan was able to help you get the app set up! We understand how difficult it can be when you're not familiar with code! If you ever get stuck on something, feel free to reach out to us again! We'd be happy to help. Thanks for the review. :-)

August 8, 2019

Very simple, yet super effective and beautiful looking currency converter.
The app works great. I asked the customer support to help me set up the converter on a custom location I wanted and they did that perfect and fast.

I 100% recommend this app.

VIRTU
Croatia
2 days using the app
BOLD replied August 8, 2019

Hi there! Thanks so much for your review. Glad to hear that you're enjoying the app and our support team. We're always happy to make adjustments like this to our apps :)

Please let us know if you have any further questions from here!