Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
June 8, 2019

Great team! i had some issues related to currency conversions , Alexa and team really helped me out. They are very supportive.

seasonFactory
India
2 days using the app
BOLD replied June 12, 2019

Thanks very much for the review; we're really glad to hear that our team of specialists were able to resolve the issues for you! If you have any other questions or concerns in the future, please let us know and we'd be glad to sort those out.

Edited June 11, 2019

Hi, very helpful app but mostly very helpful staff and customer support.
I really appreciate the efforts of Cody when my issue got resolve within 2 hours.
Hope all will go fine now and thanks again for the help.

Muhammad

Homing Online
United Kingdom
2 days using the app
BOLD replied June 17, 2019

Hi Muhammad, thank you for taking the time to leave us a review! We're really happy to hear that Cody was able to resolve your issue quickly. Please let us know if you have any other questions or concerns, and we'll be more than happy to help out again!

June 21, 2019

Awesome experience on setting up the app with Cody. The guy makes it so easy for us to test out the function. I love the way that we can setup decimal places on every single currency. I think this is the best one among the apps that I have tested before.

NANA MALL
Hong Kong SAR
2 days using the app
BOLD replied June 25, 2019

Hey there, thank you so much for the review. We're glad to hear that Cody was able to make it easy for you to set up and test the app! We love hearing about the features that our merchants enjoy using - please let us know if you have any other questions or comments!

January 16, 2020

WARNING! App is currently not working, when you click on it it says "refused to connect". It does this on all my stores.

mayflowermat
Australia
About 1 month using the app
BOLD replied January 30, 2020

Hi there, I'm very sorry you had some issues with accessing our app. There were some small changes made that affected our code, and our developers were able to sort it, and the app was able to be accessed shortly after.

Please don't hesitate to let us know if you're still experiencing any issues - we'd be happy to help.

January 21, 2021

Excellent work done by Nikhil. All requested changes addressed perfectly. Would highly recommend this app to any store owner going global.
All the very best!

Preshious Indian Silverware
India
2 days using the app
BOLD replied February 2, 2021

Thank you for your review and your recommendation! We are thrilled tat Nikhil was able to help. We wish you the best!

Edited October 16, 2018

I install this app about 2 weeks ago , the app did not work at all, and asked the support team to resolve the issue but they are not replying. they will make changes in your theme but than they will disappear to resolve any issues that you might face, just wasted my 2 weeks . I strongly recommend not to install as this may create problems in theme setting. VERY IMPORTANT: CUSTOMER WILL NOT BE ABLE TO CHECKOUT VIA PAYPAL. so you will lose a lot of your sales.

coolshoppingnow
Australia
About 1 month using the app
June 14, 2019

Thanks to Cody! all my questions were answered, I was provided full service with app installation.

autodesign.shop
United Kingdom
2 days using the app
BOLD replied June 19, 2019

Top-notch service is what we strive for, and I'm so glad to see that Cody was able to provide you with that! Thanks for leaving us a review. :-)

Please don't hesitate to reach out if you have any other questions or comments.

November 23, 2018

We are just about to start using the app, however the support during set-up from the Bold team has been fantastic. Giving a four-star rating at the moment, just because we haven't used it live as yet but are excited from what we have seen during the testing phase!

article product
Australia
About 2 months using the app
Edited April 3, 2018

So far so good, although the installation process CAN be complicated, there are automated ways to do it.

If I could give 4.5 stars I would, I just want to make it clear that this app is pretty much worth 5 stars, once you've got it going it's amazing, just the little issue with initializing it.

For me, I was having trouble manually installing as the instructions were quite different to my template.
But then the automatic install button helped.

Cons:
No auto add currencies
Could be a faster process to add currencies (not a very big issue though)
Not much flexibility for design, I'd like to see the currency symbol next to the currency letter code e.g $ USD, £ GBP

The Cats Throne
New Zealand
About 2 months using the app
May 28, 2018

Great App, lovely support, thanks David now my store is ready to launch

Cenae 2
United Kingdom
1 day using the app