Bold Multi‑Currency , 835 reviews
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Rony was really helpful and was able to set up my bold app, easy to use and very fast help. thanks for the help
Short story:
ABSOLUTE DISASTER!! My advice: STAY AWAY if you use any scandinavian currency like SEK, NOK, DKK.
Long story:
I use SEK as my default currency. When i used the "automatic installation" the app installed successfully. However, I quickly realized som currencies, which are very important to my store didnt display correctly.
I quickly deactivated the app, and asked BOLD Commerce for their help. They helped me quickly, fine so far.
They didnt fix anything, but the absolute worst part is that they decided to activate the app once again without me knowing it. And I had facebook ads running that day.
So for one whole day my prices wasnt displayed correctly and my cart in my store didnt work - no wonder there were absolutely no sales.
STAY AWAY if you use any scandinavian currency like SEK, NOK, DKK. Im sure this app is great if you use EUR, USD etc, not for small currencies.
Hello there. I just wanted to apologize for the poor experience you've had with us so far, that's certainly not how we want our merchants to feel after an interaction with our support team.
As our specialist, Lauren has mentioned in her email to you, unfortunately that is how our app is designed to display prices, and I'm very sorry that this wasn't how you expected it to look.
We also should absolutely not have activated the app for you without your consent - I'm very sorry that this happened, as it should not have. We'd love to make things right, and if you'd be willing to work with us again, we would be more than happy to work with you to do what we can to fix things.
If not however, we completely understand as you need to do what's best for your business. We wish you the best of luck going forward.
This is a good app! Specially because it is free. But there are 2 major issues for me:
1. On mobile the dropdown overlaps with my shopping cart.
2. It only works on the product page. Once you are in the checkout, it goes back to the default currency. This definitely causes confusion for the user
A last negative comment: takes 2 or 3 days for the developers to install it for you. Weird logistics.
BUT I like the app.
The app does not convert my store currency. I just installed and set up all thing but app does not convert my store currency.
why the currency picker do not show up? I have done all the work including the code, what should I do next?
Very good app. I have not used much. I'll give my review again after using the app for some time.
Easy to use and easy for customers!
This app satisfied EXACTLY what I was looking for it to do, and the support team (Naman) was very helpful. Shopify's reevaluation of their partnership with 3rd party payment/currency systems ultimately means that I can't use Bold Multi-Currency, but that's to no fault of their own.
Customer service is very poor, they got back to me in 2 weeks..by which time I had worked on my theme and store since, they then installed the code on an old theme which was useless. A week later I got another email. I tested the app on the old theme they installed it on and it didnt even work, abosolute joke, very unimpressed.
After help from their support, altho a bit slow, it now works as intended. Will upgrade to 5 stars when the installation process is less buggy.
**OLD**Does not work on our new Brooklyn Themed store. It displays the wrong price. Basically, it divides the price by 100. I had to delete it since the support didn't get back to me in a weeks time.