Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
September 28, 2017

Great customer service, and FREE! Jevon was very helpful!

Willland Canada
Canada
About 16 hours using the app
August 1, 2019

Very Bad Support and The features do not work at all. They have bogusly written that Auto currency is selected, this all works when you install PAID Bold cashier too.. Who is going to leave trusted Shopify payment gateway and use a third part gateway, which can not even make a simple app work. Complete worthless.

Agatsa
India
12 days using the app
Edited August 14, 2019

I don't like that you cannot remove extra decimal places, so your pricing will show as $15.00 USD instead of $15 USD.

Seems like this could be an easy implementation, idk why they don't allow you to change this. I have a feeling I'll end up removing it soon since the customization is so limited.

Voltlin
United States
15 days using the app
BOLD replied August 15, 2019

Hi there! Thank you for taking the time to leave us this review - your feedback is extremely important to us.

Unfortunately, removing the decimals is not something that our app can do on its own as this needs to be available for merchants who are using cents. However, as our specialist Nikki mentioned, you can certainly reach out to one of our partners who would be more than happy to discuss this customization for you!

We hope to offer something like this in the future, and very much appreciate your feedback. There are some styling customizations that we are able to do on a support level, but unfortunately more complex customizations fall outside of our scope.

Edited December 1, 2017

Had to uninstall bec app was getting heavy on loading time, otherwise a decent app. And support was good.

Tshirt Hoodie
Singapore
12 days using the app
June 21, 2020

The Bold team was helpful, and assisted in a timely manner. The customer service is great, and attentive.

Sankofa Athletics
United States
12 days using the app
May 28, 2018

I have been trying to get in touch with customer support for days with no use...

Lulwa Couture
United Arab Emirates
13 days using the app
March 17, 2018

This app is virtually useless without the cashier app. Its for display purposes only but in order for customers to check out in the currency suggested, the cashier app must be installed. We would have done that but the instructions are very unclear and not very intuitive, therefore we uninstalled both apps. Ive spent more time answering emails as to why the checkout isn't converting the prices which has wasted an enormous amount of time. Find an app that can do both without the hassle.

Scrubs Bubbles
Canada
9 days using the app
March 14, 2019

how many country currency it support? how many country currency it support? how many country currency it support?

Monstilo
India
11 days using the app
BOLD replied March 14, 2019

Hey there! Our Multi-Currency app supports over 150 different currencies. I've asked that somebody from our support team reaches out to you in order to help you set it up. :-)

May 27, 2019

After installing this app by a "certified bold developer" the add to cart and buy now buttons have completely disappeared from my website and I lost two days worth of sales while my ads were running. Pay attention to the fact that it was a BOLD employee that screwed my website up and not me! I trusted the "professional"

OptimaPosture
Switzerland
8 days using the app
BOLD replied May 28, 2019

Hello there. I'm very sorry to hear that Multi-Currency was not running perfectly for you - we want to make sure everything works as it should. Our App Specialist, Lauren, has reached out to you for further clarification to get this solved.

October 23, 2017

The app is poorly designed:
- The currency selector is at the bottom of the screen. What are you thinking?
- When installed, you'd need to request for code update - which in my case, they broke my store. The homepage stopped working due to error in one of their java script.

While I appreciate the support folks tried their best to help but it highlights the poor quality control.

Soon after they fixed the installation in a copy of the theme, multiple exchanges of emails back & forth and all you get was a standard response with link to the app page in Shopify... until I wrote my email with RED highlights all over!

My plan was getting this app installed & working before moving to their Checkouts app... not anymore.

I will uninstall this app and not getting their Checkouts app.

I was also thinking of getting BOLD's Product Discount app but having second thought now.

Aphrodite And Hebe
Australia
7 days using the app