Bold Multi‑Currency , 835 reviews
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Worst app ever. It slows your website drastically and even after unistall it the source file are still there. This is really frustrating.
So far, the worst experience with a free app. It messed up the code in our Shopify liquid. Do not recommend it.
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Multi-Currency, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly.
Our expert, Cody, has reached out to you and we hope to hear from you soon!
Had a few issues. Contacted support and Kaiser assisted us right away. I recommend Bold Apps not only because their reat but the support team is on point
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
While Jonnathan and the support team showed great promise in the fast installation and friendly support, the app advertising is entirely misleading.
Both the primary marketing video and the example site claim/demonstrate that what differentiates this app from others, is that you can charge the customers in the currency they have chosen (or was automatically defined by their geolocation). They point out that the biggest problem that they are solving, is the that customers leave the site and do not complete the purchase when the currency conversion does not follow through to the shopping cart.
BUT THEY DON'T INCLUDE THIS FEATURE! It's NOT free. This feature is only available if you use another app that takes a percentage of every purchase.
It is false advertising and will be reported to Shopify. Despite my complaints, the false advert has stayed up for months.
Edit: Hi there. Thank you for keeping an eye on this and bringing it to our attention again - unfortunately, there was an honest oversight and the necessary changes were made to our website, but not the app store listing. I am currently discussing this with our Marketing team, and we have made the appropriate changes to the video, as well as the demo store. Thank you so much again for following up with this, and once again we're sincerely sorry that you felt mislead by our miscommunication about the app's functionality on its own.
Hello there. Thank you so much for taking the time to leave us this feedback - it really helps us reevaluate what we are doing in all facets of our business! I am sincerely sorry that you felt mislead about our Multi-Currency app and its ability, when integrated with Bold Cashier, to allow customers to also check out in their preferred currency.
While we do state that this is required in order for the feature to work in our app store listing, you are correct that it is not properly outlined in the app store video. I have ensured that this was brought to our team's attention so that it can be fixed ASAP.
Again, I am very sorry that you felt we were falsely advertising the app - that is certainly not our intention. I can say that our team has evaluated the way that this feature is explained and made the necessary changes within the app store listing, and will be making proper changes to the video.
This app does not work how it is explained. Therefore it is a complete waste of time for anyone who wishes to use the fix rate / checkout function. In addition it ultimately doesn't work without cashier and cashier is being reviewed by shopify, so you can't install cashier now as new user anyway. Strongly advise not to use this app and look to find an alternative. Tech support was not helpful, defensive and there is a lack of literature related to the fact that for the intended functionality of this app, you actually need another app which presently cannot be used on the shopify platform. If I could give this zero stars I would...
Do Not Use This App.
I have downloaded it and had to wait for multi currency team to install it. Whilst it was there no ones cards would work on check out so I uninstalled and guess what it bloody took away my check out page.
So now I have wait for shopify to fix this.
This App is ridiculous cannot believe this happened when I uninstalled this. You definitely do not deserve the one star.
Terrible. The code instructions are incorrect on the VERY last step.
Before that you follow the instructions PERFECTLY, and there is still a screwup? and yes- I did it perfectly as described. Unbelievably frustrating, and a complete waist of time.
Hello, thank you for your review. I just wanted to to apologize for the confusion on our instructions - thank you for pointing it out and we have made the necessary changes in order to better reflect that step.
We would love to help you with the installation if you are interested in giving the app another shot. One of our support specialists has reached out; we hope to hear from you soon!
I lost a ton of money (hundreds) today from lost orders and a complete loss from my international Facebook ads campaign because your app did something where people couldn't check out correctly. Not happy at all!
Just tried it. It is amazing! The developers thought of everything that matters. Above all, it's free. It definitely makes me want to check out their other paid products.
There is some editing to the code, but it is simple as copy and paste. Plus their instructions are very detailed, with pictures too! Very easy to follow. They also tell you how to back up your theme just to make sure you can revert when you make a mistake.
I wish the currency will stay until the checkout because it always goes back to the default currency.
Thank you for your review! We really appreciate the feedback and we are always looking into ways we can improve our app! This is a feature that would really be helpful to have on Bold Multi-Currency.