Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
October 27, 2019

Im so mad at this guys. I had to completely delete my theme because i wanted to change the stupid currency snipet after my way. I deleted this app and the currency snipet still got displayed and i didnt know why but i realized that even when i changed the theme, the bold snippet still was there. What a stupid way to make marketing.

GirlfriendWomen
Mexico
5 days using the app
BOLD replied October 30, 2019

Hi there. I just wanted to apologize for the issues you ran into while trying to use Multi-Currency. When you delete an app, the code remains and it can leave the widget on the store, which is why we offer free installations and uninstalls for our Multi-Currency app.

If you wouldn't mind reaching out to us with the name of your store, we would be more than happy to help you out. Again, we're very sorry for the inconvenience you initially experienced.

Edited September 16, 2017

Worst app experience I've ever had -- period -- from any developer. Extremely sloppy install by Bold Commerce screwed up my currency formatting settings which multiplied all product prices 100x. Adding fractional zeros to the prices. Discovered after trying to get the app to work after Bold said install was finished and working smooth.Screw up led to numerous email to Shopify support and Tier-2 support who confirmed that my theme is not compatible with Bold's app. Bold never metioned this but just wham-bang installed the app (and another app Product Bundle) then hyper spammed me with "We need a 5-star review!!!! and "Wanna free app for a lifetime app!!!!" etc ad nauseam email. Had to put my site in maintenance mode on and off for a week to finally fix their terrible mess. Useless app, sloppy coding, no debugging, and disjointed unorganized spammy "support" is the best review. Wouldn't use their apps if they were the last apps on earth.

Abaeran Trading
Japan
5 days using the app
July 5, 2018

DO NOT INSTALL. It does not work properly, and if you choose to uninstall it, you must manually delete everything the app is automatically written in your Themes. Once the app was uninstalled it left behind code which caused my checkout page to crash and receive a 404 page not found Error!! Which lead to lost sales!!

Fem Urbano
United States
5 days using the app
October 28, 2019

This app is shady! It is free for a reason and it does not work properly. After installing this app, it started to automatically change the cost of certain products at random. Then, orders came in for products at much lower cost than they are normally priced and caused me to lose money! Not to mention, the support is incredibly slow. Do yourself a favor and find an alternative!

Fitness Junkies
United States
3 days using the app
BOLD replied October 30, 2019

Hi there. We are very concerned about this, as our app does not have permissions to change the cost of your products. Our expert, Jordan, is looking into this for you, and has since uninstalled the Multi-Currency code from your theme.

We're very sorry for the inconvenience this has caused you; we certainly do not want our merchants to have a negative experience with us or our customer service team, and we will do anything we can to try and turn your experience around.

With that being said, we want to thank you for leaving us an honest review about where our shortcomings lay, and we will ensure to take that feedback to make changes going forward.

February 21, 2019

didn't work for us. Installed correctly but when trying to change the currency its not working also it's not changing automatically if someone access from a different country. We have now uninstalled.

greentrading
New Zealand
3 days using the app
March 30, 2018

Pls be careful. DO NOT install this app. Absolutely useless and the BIGGEST JOKE i ever came across. YOU GUYS ARE IN THE WRONG GAME!!!

The Worldofmanliness Store
South Africa
2 days using the app
July 26, 2019

This app doesn't do it for me. At checkout the converted currency suddenly jumps back to store currency and there's no notification to the customer why this is happening. This doesn't help but scares clients away.

Aircrafttag
South Africa
2 days using the app
August 24, 2019

This was installed per the recommendation from a prominent podcast host. Unfortunately as soon as it was installed (on one of the default themes), site speed crashed and pages took over 40 seconds to load. I requested advice from their support, but I'm yet to hear from them.

It also didn't help that the first email I received after installation was from their CEO (?) explaining that Shopify was about to ban some of their apps.

dropthetee
Thailand
2 days using the app
BOLD replied August 26, 2019

I'm very sorry to hear that our app has not met your expectations. Clifford from our support team was able to respond back to your ticket to try to continue the conversation and get everything sorted for you. We appreciate you leaving us the feedback and hope to get this turned around for you as soon as possible!

As for the email, the timing was certainly not right; we just wanted to inform our customers that another popular app from a different company was being removed from all stores, and wanted to offer one of our apps as a potential alternative.

February 25, 2019

Worst app ever. It slows your website drastically and even after unistall it the source file are still there. This is really frustrating.

Elikya Shop
France
2 days using the app
November 4, 2019

So far, the worst experience with a free app. It messed up the code in our Shopify liquid. Do not recommend it.

Fillamentum.com
Czechia
2 days using the app
BOLD replied November 5, 2019

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Multi-Currency, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly.

Our expert, Cody, has reached out to you and we hope to hear from you soon!