CTS Multi Barcode Labels

Outstanding Support and Service!

I can't say enough great things about Flávio and the support I received from the Multi Barcode Labels team. From the very first email, Flávio went above and beyond to understand my very specific (and admittedly quirky) barcode needs. Every step of the way, he responded promptly, clearly, and with a problem-solving mindset that exceeded all my expectations.

Even when my setup involved tricky workarounds — like using custom barcode fonts and matching outdated POS system requirements — Flávio stuck with me patiently, making multiple template adjustments and offering smart solutions. He was always one step ahead, anticipating challenges and explaining things clearly so I could make the best decisions for my business.

The level of dedication, technical expertise, and genuine customer care I experienced is rare these days. It’s clear that Flávio and the Multi Barcode Labels team truly care about their customers' success.

If you’re on the fence about using Multi Barcode Labels, don’t hesitate — the product is excellent, but the support is even better. Thank you again, Flávio! You’ve earned a lifelong customer.

I can’t get over how quick and efficient they are with their support. I needed a custom label made and the direction of the font adjusted and it was done within an hour. Turn around time A+ Willing to help A+ Ease of using the platform A+ I just love this app and the team. Thank you for your app and support

After about a week using Shopify POS for our brick and mortar jewelry store, we were struggling on our own with the Dymo printer that came with our POS. We acquired the CTS Multi Barcode Labels app and reached out for support to see if we could utilize our old Zebra ZD410 printer that had worked so well under our prior POS system. Flavio helped us set up a tricky template for printing small jewelry barbells to that printer from our Mac computer. (There is nothing easy about that combination of realities.) He cheerfully dug in and kept making iterative modifications to the basic label template until we got the barcode, title and price sized and positioned just right, looking how we wanted it, scanning well and, most importantly, printing! It was truly one of the best e-mail back-and-forth customer service experiences I've had in recent memory, in any industry or endeavor. Bravo!

After trying several other barcode/SKU apps and running into issues Multi Label Barcodes was recommended to me by a Shopify consultant. I find this app to be very convenient and easy to use compared to other apps. When I didn't see a template for the tag size I needed they quickly made me a custom template. When I had issues with printer alignment they responded right away and set up a meeting; 10 minutes later everything was working as intended. Great app and great customer service!

Shopify Mobile Not Supported ? is this something you are working on ?, it would make using your app to print barcodes so much faster and easier.