Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time inventory management and synchronization across multiple stores. It's ideal for businesses with several brands, enabling efficient stock, product details, and collections syncing. The app is known for its reliability, speed, and ease of adding new products. The customer support, particularly Alexis and Safouh, are praised for their promptness and professionalism. Despite a somewhat complex setup, the support team is always ready to help. Merchants find the app consistently reliable and cost-effective in the long run. Its ability to sync product titles, descriptions, and Metafields is also valued, helping to prevent inventory mistakes and streamline product launches.

March 9, 2021

I am using this app for a while now and I must say that I am very happy with the app itself and the customer service. I had a problem caused by another app lately and it screwed my entire inventory. Multi-Store were kind enough to help me out with this problem: they took time to extract data from their system and provide me all the inventory modification during for a specific timeframe in a .csv file. Thank you again for your awesome service!

Les Laines Biscotte Yarns
Canada
Almost 2 years using the app
August 18, 2022

Fantastic customer service! They walked us through integration and helped us troubleshoot the errors.

Phenom Elite Brand
United States
Over 1 year using the app
March 7, 2023

The app has done exactly what we needed to do and their support team has always been extremely helpful, responds almost immediately and have walked us through things in a very easy to understand manner.

Londre Bodywear Canada
Canada
Over 1 year using the app
March 7, 2020

Great App when figures out how to use it properly. Allowed me to connect all my inventory across different sites quickly and at a cheaper cost to alternatives

Walk London Europe
United Kingdom
Over 1 year using the app
December 15, 2019

Just installed into our second store. Have now been actively using and relying on for over 2 weeks (very busy rush weeks). Works Great!

Zen Den Candles (Canada)
Canada
Over 1 year using the app
Edited June 10, 2021

I have now been using this app for a year and a half - and my satisfaction remains at the highest level! (updated June 2021) This is a "superb" app. If I could give 6 stars - I would. It not only synchronizes our inventory quantities between stores - but also synchronizes identical products we have with separate listings (but identical SKU's) within each store! Easy to install - Simple to use
Thank you

Zen Den Candles
Canada
Over 1 year using the app
September 22, 2020

GREAT APP! I installed this app on our B2B and B2C stores yesterday and have had no problems whatsoever. The app is working well and provides a great solution for managing our inventory. I contacted support prior to installing the app as I had a couple of questions, the support and detailed instructions I received from Val were excellent! Prior to installing the app on our stores, I exported a list of products from both stores, I then did a vlookup in excel to ensure that the SKU's were identical in both stores, I'm glad I did this as there was a random letter missing in one of the SKU's?, I then double-checked using conditional formatting to ensure that there was no duplicate SKU's and they were all unique. This is important, preparation is key. I then set our main store and ran the safety net manually. I also used tags to exclude our bundle products so the app only syncs the main stock items. As I say no problems at all, the app is working great for us!

Britemax-Direct
United Kingdom
Over 1 year using the app
June 14, 2021

Works great and is very reliable. The support team is always super helpful and quick to respond to any questions.

Benefab®
United States
Over 1 year using the app
November 4, 2019

This app does exactly what I wanted with a nice and clean interface. Overall I am really satisfied with this app.

aphrodite-shop
Germany
Over 1 year using the app
April 6, 2022

Excellent customer support, they answered my emails very quickly and then offered a video call which resolved my issue in a few minutes. Also the app functionality is superb. Highly recommended to everyone.

Beyond Riders
United States
Over 1 year using the app