Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time inventory management and synchronization across multiple stores. It's ideal for businesses with several brands, enabling efficient stock, product details, and collections syncing. The app is known for its reliability, speed, and ease of adding new products. The customer support, particularly Alexis and Safouh, are praised for their promptness and professionalism. Despite a somewhat complex setup, the support team is always ready to help. Merchants find the app consistently reliable and cost-effective in the long run. Its ability to sync product titles, descriptions, and Metafields is also valued, helping to prevent inventory mistakes and streamline product launches.

February 3, 2022

Its alright but it sometimes has some really critical issues which isnt great when it syncs with all of the stores.

ONYXCOOKWARE DK
Denmark
9 months using the app
EGNITION replied February 4, 2022

Hi Team at ONYXCOOKWARE DK,
Thank you for using the app and providing feedback! As discussed, we will wait for the list of items you question/would like to see improved and we will work on them as received!

May 11, 2022

It serve its function. somehow, I wish they can provide only sync inclusion list that I can choose what product type, or collections or specific tags to sync, not current exclusion list, the exclusion list is difficult to use, you can only exclude specific product tags, major product creation workflow is product tags come after product creation, by that means this app already sync the product to secondary store before you add the product tags.

COOLSTEELANDBEYOND Jewelry
United States
8 months using the app
EGNITION replied May 12, 2022

Thank you for the review and for the feedback provided! To share some info, we have the exclusion tag functionality added because there was a high demand for it as multiple requests were coming in. We have noted your inputs about a feature request for inclusion tags and our team will certainly look into this.
Also, we reached out to you via email with a suggestion to organize a screen sharing session for us to understand the basis of the request and see if we can find a work-around solution for you, please respond at your convenience.

August 9, 2022

Buena aplicación, lamentablemente para pasar colecciones es de 1 a 1 y eso complica muchísimo trabajo, sobre todo para las tiendas con muchas colecciones, solo por eso considero que no es muy buena

VigilanciaNetwork
Mexico
About 2 months using the app
EGNITION replied August 19, 2022

Hi Team,

Thanks for taking the time to have the sessions with us and addressing the data updates and the initial setup questions you have, we are very glad everything has worked out. Let us know if you require anything else, otherwise, we hope you can find the time to update the review :)