Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient syncing of inventory, product details, collections, and orders across multiple stores. They commend its seamless performance, real-time updates, and glitch-free operation. The customer support team is praised for their prompt and professional help. Merchants find the app to be good value for money, enhancing efficiency and reducing workload. Its user-friendly interface and easy setup process are also highlighted.

February 1, 2024

We highly recommend Multi-store Sync to those who need a solution for inventory management and product related transactions for different websites. It is easy to use, efficient and has excellent customer service.

We have struggled with other programs without success, but when we found Multistore-sync everything changed. Everything suddenly made sense and our shops worked seamlessly.

We were supported by Safouh who was an invaluable help during the set-up. He even went overtime to help us understand all the features of the app, even those not directly related to their app. Really a pleasure to find such support!

Dollarstore.dk
Denmark
Almost 2 years using the app
Edited March 22, 2024

After a few years of using this App we realized that the monthly costs increased by 66% per Shop which is absolutely terrible. But they charge you the monthly cost for nothing product update is not running anymore. Thats not the way to do business.

No update / investment since a long time, some functions still not working.
Its really sad how a good product can be turn into bad. No further Shopify functions like Bundels

UNEW EU SHOP
Switzerland
About 3 years using the app
January 25, 2024

I would recommend this app to others. The support provided for my specific problem or concern was amazing! Thank you Alexis. I got all my questions answered and learned so much more!

Designed For Joy
United States
Over 1 year using the app
January 23, 2024

I am delighted with the app. It makes your work with various country shops easier and works reliably. The support is also excellent; unfortunately, there was a problem with the app, and the support team helped me quickly. Thank you very much. I highly recommend this app to anyone who needs to synchronise between different shops (e.g. independent country shops).

Wuff's Best
Austria
4 months using the app
January 10, 2024

great app to manage inventory in multiple stores, support replies pretty promptly as well

AWC x MAD
Singapore
29 days using the app
November 20, 2023

Amazing app - keeps multi-store inventory in sync. 0% error, 100% accuracy. Highly recommend.

Incredible customer experience team - attentive and responsive. Thank you!

Linjer
Hong Kong SAR
Almost 3 years using the app
October 31, 2023

Awesome high touch support and guidance from Safouh. We appreciate his help and his insights as we navigate the change.

Thank you for your help! We appreciate you :)

Hawaiian Host
United States
12 days using the app
October 26, 2023

We have only just started using the App to connect our 6 shopify stores to manage inventory. The set up was a bit tricky to understand, however the Support responded with lightning speed and offer expert assistance. Early days buy it does what it says it will and the support is there.

Ebay - Amazon
Australia
4 days using the app
December 19, 2023

Excellente service

Smeralda Swimwear
Colombia
4 months using the app
September 20, 2023

Can only recommend this app to any store owner who is considering taking it to the next level. Adding additional stores and making sure inventory levels are synced as well as products in general. Whether the product title, description and even Metafields.

Adding new products get synced as well to our new store, without any additional work.

Support is next level and very professional. We have received swift, adequate and outstanding help. Given there were a few issues, which were caused from our side, the Egnition team have been very quick in sorting out the few kinks.

If you're looking for value for money, this app is the way to go. It has reduced the work significantly and increased our efficiency by tenfold. Being able to not worry about inventory enables us to focus on marketing and other departments.

With these standards, going forward to the future, I am excited for the collaboration between Egnition and us.

Once again, thank you.

Poppi-Shop.com
Hungary
8 days using the app