MSL: Store Locators
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Very speedy customer service and app quite easy to use. Thanks Druv
This app provides a search option based on KM radius, but it doesn’t work properly if you don’t know the store name. If there are 100+ store locations and the user wants to filter or select a store using KM or pincode, it’s not possible because it always shows a “No data found” error. Even the support team doesn’t have a solution for this, as they don’t consider it a bug or a missing feature. So, this app might work for users with 1–2 store locations, but if you have 50–100+ store locations, it won’t function properly.
Thank you for your feedback. We checked your store setup and found that the latitude and longitude were not generated correctly due to a geocoding issue. Because the system saved them as “0,0,” the app can’t locate your store or display results based on KM or pincode.
Here is the full document how to create a geo coading API and update the latitude and longitude. https://www.cirklestudio.co/helpdesk/map-api/
Please update your store’s location coordinates or contact our support team — we’ll be happy to help you fix this quickly.
Took a bit to set up but the provided instructions walk you through everything well. The integration was a bit glitchy but rectified with prompt app support by Chirag Patel. A reasonable price for product.
Hello Kate,
Thank you for reaching out to us with your comments, Each and every review is important to us.
We’re sorry to hear that the intigration is didn’t meet your expectations. But already have all the instruction for that. Our goal is to make every experience a positive one.
We’re committed to improving your satisfaction with our service, and we look forward to assisting you further. Thanks again for your review!
This app is very user-friendly and offers many customizable options that make it versatile. The customer support team provided prompt and detailed guidance when I faced issues with file imports. I highly recommend this app as it exceeded my expectations.
The app is extremely slow and often unresponsive. Additionally, map locations are showing up in the open sea, which is frankly absurd. To make matters worse, the support communication has been terrible—we had to wait 7 days for a response. This has been a complete waste of time.
First of all I apologize for any inconvenience it may have caused and for the late response. Every review is important to us.
As I can see you have an issue with the geo coding API to not get the lang and long of the address to pin it in the map.
We already have a instruction for that. https://www.cirklestudio.co/helpdesk/map-api/
I noticed that with your map you fixed the geocoding API and it already pin the map according to the address.
https://hugoconti.com/pages/stores
Some of the reviews say this was hard to set up, but it wasn't bad at all. The video instructions are very good and at the time of this review, all the buttons, links and pages looked the same as what you would click when installing (not outdated). I did skip a step and contacted them. They got back to me the same day. The map is decent and the price is right.
Loved the support - prompt and solved! Swati varshney
was excellent!
Really great App! Love to use it! Really ease to set up and manage from the backend and the customer service is Top notch! :-)
Very helpful and responsive when I needed help fixing an issue
If you get stuck, ask the technical team using the chat feature and they will be super prompt and help solve your issue.
