I really like the integration of the app in my shopify store, it gives a lot of options and freedom and how to customize your service to sellers, the service that gives the developer team is very good and really helpful to fix difficulties. It's a good solution to have a marketplace and it is very userfriendly.
the only downside is that I need my seller space only in spanish, which brought me a lot of difficulties to get my full page in spanish for the missing translation but the good thing is that Neha very assisted me to help me to fix the translation but it took me 3 months to get it right and once i was ok the app updated to a new version and again I had to reconfigure the translation, which gave me headaches and it make me loose money because I can't offer my service to new sellers if the website is not in the right language.
However this is a good thing that the app evolves and that the app team is willing to improve their app and system. Once everything will be all set, I'll be fully happy ! Overall I am very happy and it really gives me the option to have a marketplace with shopify.
The Software is running perfectly!
The mainframe of Admin and Sellers Profiles very useful and convenient.
Excellent support, really professional, quick and knowledgeable! The Webkul team has gone above and beyond to meet my very specific requirements and did a perfect job with full customization for my website according to my special needs.
I'm very satisfied how it’s work and truly impressed.
My Renewable Energy Australia
23 March 2018
I would like to give a very special thanks to Neha and her team for the excellent support that they have provided me over the past 5 months.
I have been building an online marketplace for vendors to upload and sell there products through. After trying several different app from Shopify I kept coming back to Webkal for the apps and support.
Shopify has STRIPE as a payment system as part of the marketplace software but it will not work for marketplaces that require multiple vendors like my site. Stripe support could not help me and referred me to Shopify support. Shopify support could not help me [again] and passed me back to Webkal support. [Neha].
Neha was onto it straight away and advised me that I have to download a purpose build Stripe App that will do the task. I did this but I have no idea od coding for the setup so Neha took over and completed the lot for me including the testing as Buyer and Vendor.
After working out a few issues I have the Multi Vendor Marketplace up and running to the standard that I was expecting. After getting use to how the system works and operates I am very happy with the App.
After talking to Neha, she made it clear to me how the use of third party apps work and integrate for freight etc.
When the business goes to market next month and all goes well than it will get a 5 star rating.
One of the apps that have the most utility
Im liking the support we are getting from Nitika and crew. they are very much prompt to respond, and the app so far is working fine and we are still putting things in order. Thank you Nitika
This application provides us with a chance to grow our business into something bigger than we orginally imagined. It offers a detailed functionality which can be customised to your preference.
It has taken some time to get familiar with but, once you have taken in the detail and found your way around the configuartion of the app, it is easily managable in conjunction with your shopify theme.
Very good support. It is by email ticket but they are always very helpful and responsive (during the week) . Lots of great features in the app but I do wish we could more easily control the look of the seller profile pages and directory. It would be great to allow shoppers to be able to sort through the sellers to find the one they are looking for.
Jewel And Lotus
Highly, highly, highly recommend using Webkul Marketplace App for Shopify! I tested out both when I was starting (BOLD and WEBKUL) and liked more of what Webkul was providing "out-of-the-box" and also what they were offering with their paid upgrades. It was more in alignment with what we were trying to accomplish for our business, so we went with them.
It took a bit of a learning curve to get started but Neha and the Webkul support team were happy to answer any questions.
The support response is really quick. If there was a bug or issue I noticed - they really went after resolving it... most often in 24 hours or less.
The bottom line is the app works. It provides your vendors a great opportunity to list their products and sell through your site. That's the most important thing any business will want and the Webkul APP puts you in a great position to succeed in that way.
What I have been really appreciative of - and it's taken me 4 months of working with them before writing this review - THEY ARE NOT COMPLACENT! Webkul is continuously making upgrades and improvements that CHANGE THE GAME. Example, they recently came out with a Shopify SYNC App so you can now sync all your products with your vendors Shopify store. In my opinion, this is amazing.
They're also on the cusp of releasing a huge upgrade to their dashboard and primary service - improvements it's app users will be appreciative of - but in general just a great sign for a company you want to partner your technology with - one that is continuously making strives to do better.
I'm sure everyone will have a different experience - but mine simply stated is this.
1. This APP works and you can feel confident that it will continue to do so
2. The support is very willing to fix any issues and make any changes and they're always quick to respond. For best results - communicate your issues clearly - but expect a quick response.
3. This company is continuously IMPROVING their service. The amount of upgrades they've made in just the 4 months I've been with them is really impressive - and they're all great upgrades to the service!!
I would highly recommend using this as your marketplace app on Shopify. I certainly have not been disappointed - actually quite the opposite. I feel REALLY GOOD knowing I have brought on a great company to work with our business!
Thanks Webkul Team, keep up the great work!
Neha and the whole team were a great help in getting everything up and running!
We're configuring our store using this Multi-Vendor app.
App works great so far and has tons of customization toggles for your unique needs. Most importantly, however, their customer service is outstanding. Whenever we had questions, Neha has been very responsive and helping.
Highly recommend for anyone wanting to building a platform via Shopify.