I installed Multi Vendor Marketplace on our site to create a platform for downloadable craft pattern sales by multiple sellers. I have to give the app five stars because although there were some things that needed fixing/adjustment - as is the case with many apps - the team at Webkul has been incredibly helpful! I have asked a ton of them and they have been able to accommodate 95% of my requests. Thank you to Webkul for being great teammates!
Hi, Thank you for the review.
We are more than happy to assist you with all your queries related to the app. Please feel free to connect, if any of them still remains.
The Multi Vendor Marketplace app deserves 10 stars (**********)
This is by far, the best app in Shopify app store. The customer support is beyond GREAT. They answer all questions in at least 1-business day. The app might be intimidating at first, but take the time to ask clear / concise questions. Take a little bit of time to read the documentation. Understand the app constraints (there are not much constraints, to be honest); understand the flexibility. Do your homework first, before you give the app a bad review! Understand the fundamental of building things; use divide & conquer to achieve your goal, when using this app.
I honesty hope Shopify review this app to see its awesomeness.
Akanksha S., you're the best; Neha, you're the best, the developer team, you're the best. Sorry for all these questions, but you guys ROCKS!
Kudos to the team at Multi Vendor Marketplace!
Hi, Thank you for the review. This is absolutely correct that you need to be patient to get know the app and learn how it works. Im glad that you took time and wrote some useful information for other merchants as well.
Thanks & Regards.
The support team is very helpful and responds fast. They were in touch with us during the whole integration process and launch. The app solves most of our basic needs as a multivendor marketplace and I see it as a good solid start.
Hi, Thank you for the review. The support team is thankful for the same.
Hopefully the app will help you boost the business. Good Luck :)
The support team have been very helpful and respond quickly to any questions we might have. Thanks!
Hi, Thank you for the review. Much appreciated :)
The team offers and adds customization capabilities!! They are very helpful and responsive. They also offer a great fleet of featured apps that help you amplify your stores.
Hi, Thank you for the review. The support team is really keen to know about the bugs that you have mentioned in the App. Please feel free to let the support team know about this, while they are in constant touch with you.
Thanks & Regards
Bon oeil - Objets
We are building our marketplace at the moment, but I already can tell that :
-customer service is awesome, I've had relevant answers in less than 24 hours
-it takes some effort to understand the logic but once you do you can do a lot of things. Almost everything is explained on webkul blog.
-it's not expensive considering the amount of options you have // unless you start adding a lot of feature app.
It is a great app. Master all features take time but it is worth it. The support is great too. Very reactive. I have every time an answer to all my questions. Thanks a lot!
Hi, Thank you for the review. Will surely let the support team know about this.
Please feel free to get in touch in case of any questions.
Happy Selling :)
Their customer service is awesome! They fix your issue ASAP without you have to wait for long. Thanks Pooja!
Hi, Thank you for the review.
We are glad that we are able to help you in a timely manner.
Please feel free to connect, in case of any queries.
Edify - Save on studying
We used Webkul's Multi Vendor marketplace to enhance our website and it's working great. The team at Webkul, particularly Pooja have been extremely helpful when it comes to advice, support and making tweaks to the platform to make it work better for us.
Hi, Thank you for the review. We are glad to know that the app helped you in the way it is designed to. Will surely convey the message to the support team.
Child Care Point
Short summary: Webkul provides the best way to create a highly scalablу and highly customizable multi-seller-multi-buyer portal with an unbelivably fantastic support team at a bargain price.
Detailed description: This is one stellar app with a support team you can only dream of. When you need to build fast a scalable website for many sellers and buyers this is a way to go on Shopify and I think on most other platforms. Tons of out of the box and paid addon features. Highly customizable. Basically, everything can be customized. If you want to change something in the system like how a certain feature looks or works, this can be changed by customer support team most of the time for free within a day or two and highly complicated customizations cost next to nothing with free lifetime support and maintenance. Lots of addon features are only available on Shopify, but some only available on other platforms. Given that Webkul already developed some add-ons for other platforms, they can bring them to Shopify fast and at a reasonable price. Great integrations with other apps like Weglot.
Warning: The system is very complex and given lots of integrations some things might not work or look as you expect out of the box, or some settings can be located in unexpected places, but just write to the support team and they will do everything needed to make the app work as you want it to work.
I am going to update this review and provide a link to the website once it is life.