If you are running or looking to run a marketplace, Multivendor Marketplace is your solution. We have a nontraditional business that requires our vendors to post their own rental equipment to our site. Our customers then book the rentals from our homepage. Multivendor is our solution to getting our vendors access to our site while allowing our customers to use a booking feature to get the items they want when they need it.
I've had more than enough questions for this team during the ramp up of our company and Neha has been patient, helpful and encouraging at every step. You are able to do an average amount of free customization to meet your store's needs. Customer service for this team is pretty fast, but if you are a US based company, be mindful of the time lag as I believe this team is international. Best to email your questions early in the morning in hopes of getting a response by the afternoon. I would love for this team to get an online chat function as it would help decrease the lag time between needing help and getting it. The bright spot though is, you do actually get help from this team-- which is something you can't say about every Shopify app.
In short, try the app. I think you'll love it.
Excellent support from Nitika..very helpful!
We have only had the platform for two days. We are almost ready to launch. I expected to have to spend a month setting up before launching. Thanks to the team for a user friendly experience and thanks personally to Nitika for assistance when I ran into issues that required skills I do not have.
The app is really good. The service is good however they still need to work on the communication. It would be best if they a live chat or something. Emailing back and forth is time consuming.
A few things they need to work on the app though..
* make the icon of the seller much more visible. like make it a little bigger on.
* an option for the seller to have a side bar of their own where in they could label there food and categorized with the admins approval.
Other than these Nitika Srivastava has a very good service.
Excellent support! fast and sharp! I really appreciated it!
I talked with Neha and I made a lot of questions to him and he
patiently and accurately answered to all of them!
Nitika has been very helpful. Merci beaucoup pour votre temps et disponibilite'
Outstanding Team!!! They are available every time I message them. Top Notch Customer Service. Webkul Team is very patient, understanding and productive.
I love the Multi Vendor Marketplace App, it is easy to use and is a great tool for any marketplace business. :D
Very responsive customer service!
The app functions very well with no issues.
Outstanding communication and support, really superb!
Nítika has helped a lot...Thank You Support Team... :)