Overall rating Based on 265 reviews
Very responsive customer service!
The app functions very well with no issues.
Outstanding communication and support, really superb!
Nítika has helped a lot...Thank You Support Team... :)
Unbelievable! I've tried other Marketplace add-ons for my Shopify store only to find they missed the mark. Not by much, but did not satisfy all of my requirements.
When I stumbled upon Webkul's Marketplace, I found they really put a lot of thought into this and in detail. The well thought out options available to any store owner that uses this app will meet or exceed those needs in my opinion.
The support is very responsive and patient. They work with you to offer solutions and receive my feedback to make future improvements of this app. They actually listen to you.
The cost of using this app is also extremely satisfying for what is offered.
5 Stars - I highly recommend trying this out!
Excellent application and excellent customer support. Thank you!
I'm always stuck on the configure loading page. I let my laptop sit for about 2 hrs and it was still stuck on the same screen. I uninstalled and re downloaded it. And I am still stuck.
How long does this usually take?
WORKED thank you!
The apps does everything we need, and what it doesn't do the support team is always available to try to fill the gaps.
I sure recommend this app if you are going for a marketplace strategy in Shopify.
The app is very helpful to start a multivendor business! Not perfect (nobody is) but really good.
The service deserves 5 stars. Some other users wrote, that the service is bad in many ways, but I didn't experience bad service at all. Neha and the team is responding very fast and more important are helping a lot. If I had a problem, they told me how to fix it or fixed it themselves. Thanks for that! They even wrote me an email, asking me if everything is going the way it should be or if there are any problems.
There are some smaller issues with the app which I would score 4 stars. With smaller issues I mean the setting for example. It took me a while to custom the app the way I want it to look like. Some parts of the app are inflexible. Adding products is also kind of odd at the beginning but I wrote an introduction to my vendors how to use the app, so there are no problems anymore.
5 star service, 4 star function = 4,5 stars in total, and because the functionality is little better than 4, the app gets 5 stars from https://newhandshop.com/
HORRIBLE. Their service is horrible, as they don't even help, they only reply with definitions. Not to mention their response time is every 12 hours. So when you're sleeping, they will reply. When you awake and reply, they are unavailable. There is no number to contact. It is a vicious cycle to get one question answered. Their calculations are off but don't care to admit it or fix it. Don't waste your time!
Received prompt response from the apps team. So far so good. If you dream to run a marketplace on Shopify, definitely try this app. Lot of features but very affordable price.