Multi Vendor Marketplace , 762 anmeldelser
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This app isn't delivering on its promises. We've been using it for 7 weeks now and it's extremely buggy. It constantly auto-syncs even when sync is disabled. It changes prices and images. The customer service doesn't seem to be functional. Pooja is putting in effort, but I have doubts about the software actually functioning. They shouldn't offer it for Shopify. The chat service is terrible, nobody there is capable of providing assistance. The suggested solutions aren't effective. Our team is exhausted, and we've damaged a valuable client relationship that we had established. This has resulted in thousands of dollars in lost work time. Trusting the friendly guy from webkul sales who said their app would be the perfect solution was a huge fat big mistake
Amazing app with many features. Highly recommend the app and these guys. They have excellent customer service and they go above and beyond to help with any questions.
All recommendations to the Webkul support team. Always friendly and helpful. Easy to use the app with great guides and help from the support team.
Really good app with a lot of features and functionality. Great support that answers all of my questions quickly--extremely helpful! I tried tons of apps from the app store for a vendor marketplace, and this is definitely the best. Don't waste your time with the others.
Really good for c2c models and great customer service
We've been configuring this app for 3 months, paid feature. Finding out in the end the payout functionality for sellers is not working. And also, if you have different terms per seller, it's not customizable.
Sellers get annoyed about the notifications, it's quite complex to understand for them and it's just not user friendly.
And what is a marketplace if the payout is not even working?
Hey!! Please excuse us for this unfortunate experience, However, As we can see from the history of our communication that, You don't have payouts enabled in your PayPal Account as of now & Our team has mentioned the same many times on the chats/conferences/tickets. For that you need to contact PayPal team further so that they can enable payouts feature in your account. Please Note: As soon as you'll get payouts permission in your account PayPal Payout will start working extremely fine.
Even we have many merchants who are using payouts successfully since years. We have sent a support ticket along with meeting link.. Kindly check & reply us back so that we can assist you in getting the help from PayPal end. Our team will be more than happy to build a marketplace for you, together! - Team Webkul
Amazing I really appreciate how responsive, patient, and kind the customer support team is for this app.
The app itself is great, although a little confusing to set up the support team is always there to help.
Thanks for providing great support and facilities. Everything is perfect and doing well. all the best guys
Excellent app and excellent customer support and they are able to provide a solution quickly. Super!!