Multi Vendor Marketplace , 762 anmeldelser
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We are using this app, since few months, though it supports multivendor, some of the basics features are still missing. Such as: showing prices or special prices, etc. When we contact the supports since they did not come across these features and if more queries will come, they will look into this.. This defeats the whole purpose to get this app.....
Still waiting for their reply...
Please note: These comments are not trying to defame or let the team down, but sharing the pain we are going through it...
Thanks
Hi, Thank you for the review.
The support team is in touch since long, and we are helping you with all the issues you have.
Request to communicate with the support team to get the resolution soon.
Regards,
Team Webkul
This app is exactly what I, total newbie to the ecommerce world, needed. Especially important is that I was quickly paired with a single person for support. Neha has been consistently helpful, responsive, and patient.And for others that are new to this - use screen savers to clarify emailed questions, they help cut down descriptive time a lot!
I've been using this app from last 4 months. I really loved their product and solution. Their ad ons are really amazing. You think to add a feature and you can find in in add on.
Thank you for best solution.
This app has provided exactly what we have been looking for! We have tried multiple plugins for allowing multivendor and this is the only one that we have used with great success! Thank you! Works great and support are very prompt and helpful.Thanks so much!
It is a great app. Master all features take time but it is worth it. The support is great too. Very reactive. I have every time an answer to all my questions. Thanks a lot!
Hi, Thank you for the review. Will surely let the support team know about this.
Please feel free to get in touch in case of any questions.
Happy Selling :)
This APP has saved us from spending hundreds of Euros on software development, it really works well, and the support is over the top.
Great, intuitive app for creating a multi vendor store and extremely helpful customer service. Kirti in customer service has been very helpful with the setup process. Highly recommended.
The support staff is very nice, however, if you have a simple problem it can literally take days to weeks to sort it out. If you have a problem you have to create a ticket. Then it takes 12 to 18 hours to get a response. The responses often do not solve the problem so you have to send another response and wait another 12 to 18 hours and around and around. You CANNOT get anyone on the phone or chat. They just will NOT do it. With a software program this this large and involved they need a chat feature. Shopify has chat. Paypal has chat. Stripe has chat. Webkul - no.
This app is a great platform to launch a multi vendor marketplace. I have found the team to be very responsive to any and all queries I have had, and the functionality of the app is awesome!
Webkul is an incredibly reliable, professional & overall responsive company that has helped us build a solid and responsive multi-seller marketplace platform. The team at Webkul are brilliant and talented - completely honest and always true to their word. I strongly recommend them and always love working with them. What we love most is that they respond to problems super quickly!! Thank you Webkul.