Anmeldelser (833)

Samlet bedømmelse
4,5
Antal pr. bedømmelsesniveau
  • 80 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 11 % af bedømmelserne er på 1 stjerner
Redigeret 18. juni 2019

Short summary: Webkul provides the best way to create a highly scalablу and highly customizable multi-seller-multi-buyer portal with an unbelivably fantastic support team at a bargain price.

Detailed description: This is one stellar app with a support team you can only dream of. When you need to build fast a scalable website for many sellers and buyers this is a way to go on Shopify and I think on most other platforms. Tons of out of the box and paid addon features. Highly customizable. Basically, everything can be customized. If you want to change something in the system like how a certain feature looks or works, this can be changed by customer support team most of the time for free within a day or two and highly complicated customizations cost next to nothing with free lifetime support and maintenance. Lots of addon features are only available on Shopify, but some only available on other platforms. Given that Webkul already developed some add-ons for other platforms, they can bring them to Shopify fast and at a reasonable price. Great integrations with other apps like Weglot.

Warning: The system is very complex and given lots of integrations some things might not work or look as you expect out of the box, or some settings can be located in unexpected places, but just write to the support team and they will do everything needed to make the app work as you want it to work.

I am going to update this review and provide a link to the website once it is life.

Child Care Point
USA
3 måneder bruger appen
26. juni 2020

Very good app and great service by the team. Thanks for your efforts to help resolve my queries. Thanks again.

ChristianMetro
USA
3 måneder bruger appen
30. juni 2023

Amazing app with many features. Highly recommend the app and these guys. They have excellent customer service and they go above and beyond to help with any questions.

Awaken Psychic
Storbritannien
3 måneder bruger appen
Redigeret 25. august 2015

Markeplace Vendor works but you need to add one absolute necessary app. You need to add a Live Chat feature on your store. I use Zopim Live Chat, along with Zendesk. Zendesk will capture the Zopim Live Chat, so you can review it later. They work perfect together.

Without Live Chat, it will be harder to convert your visitors to join your Marketplace. This is no fault of app creators. It's just that visitors will sit around reading about joining up. They won't do anything until you've had a Live Chat with them.

I've also added an instruction page on my store. You have to explain everything in simple terms so that visitors understand how it all works. Also, expect some of your sign-ups to create a new account; and then do nothing! So it may be a few days or weeks before your vendors actually upload anything and start to sell.

Once again, the Marketplace app does work. It will allow others to join your Shopify store. But a Live Chat like Zopim or Olark will work wonders. Also, consider using Zopim as they now have the mobile app for their live chat.

Again, this app is great for adding other vendors to your store.

Mtgtrader
Australien
3 måneder bruger appen
30. august 2023

Sehr sehr guter Support. Haben mir bei jeder Frage sehr gut weitergeholfen - sogar ein Meeting durchgeführt, um meine gesamten Fragen zu klären (Kann den Support von "Asim Hashmi" nur weiterempfehlen!)

Cologne Watch
Tyskland
3 måneder bruger appen
30. december 2021

support team is very helpful, you will find most of Feature and services related marketplace,I recommend you to try it.

Loyabi
Libanon
3 måneder bruger appen
Webkul Software Pvt Ltd svarede 31. december 2021

Thank You for taking out time to leave us a super amazing review! Happy Selling :) - Team Webkul

17. juli 2023

The Support on this app was amazing. Very fast replies and the people are very polite and patient with you. The problem was solved before I knew it. It was honestly a very pleasant experience

Undaground Garms
Storbritannien
3 måneder bruger appen
16. marts 2023

Fantastics Product & Amazing Support. Very versatile and detailed options which can be controlled by admin. The design is a little conventional, but the app still does all the work needed.

Little By Navya
Indien
3 måneder bruger appen
Redigeret 5. februar 2021

Avoid this app at all cost! Among the MANY ISSUES and the CONSTANT ERRORS with this app, the one thing that is completely unacceptable is that there have been numerous times when customers were not able to checkout any items from my website because products were somehow not synchronizing with this app (although everything was uploaded correctly on my end). I have contacted them many times with regards to this issue but customer service only replies the next day, within a few hours, and do not reply on weekends (which means that in the meantime, your products cannot be purchased at all). They had to fix this internal issue on many occasions but has never been apologetic and has caused me to lose sales. UPDATE: With regards to their reply, I have used my personal email/Skype and have spoken to several people from their team, e.g. Neha, Nitika Srivastava, Tapesh, Pratik Kumar. It is certainly NOT TRUE that their "average response time is generally very fast, even on weekends.". I have DELETED this app as it has caused too many problems. 

INNERMOD
Singapore
Mere end 3 år bruger appen
Webkul Software Pvt Ltd svarede 5. februar 2021

Hi, Thanks for the review.
As we can check, we could not find any recent contact that you did with Webkul. In case you have any, then let us know, as we have not received any email from your end.
We always try to reply as soon as possible, and the average response time is generally very fast, even on weekends.
Please get in touch with the support team, as they have emailed you.
Regards,
Team Webkul

18. september 2019

The best app I found so far for Multi Vendor Marketplace. Though it serves a lot of desired functionalities (at least all required functionalities) but still there is cushion in reporting section. It can be enhanced. Overall, a great app to start with. Have good presentation of vendor shop / store. At least my vendors are happy :)
Excellent work guys.

Yehlo.pk!
Pakistan
3 måneder bruger appen