Multi Vendor Marketplace

Webkul has been a help to us in many iterations of our business and is always very responsive when we send out an inquiry for support. They have a lot of capabilities that enrich the Shopify experience.

Great app. Excellent response time in working out bugs. Almost perfect with a few more tweaks.

This is very well working app and the support team are always very helpful. takes a while to get used to it.

I've left it several months before posting this review in order to give a balanced appraisal. The app has an excellent range of features for managing multiple sellers (we had 40 at launch) and is very customisable. The support team have been fantastic at responding to our many queries during the setup and onboarding, and have helped solve a number of problems. Would be great to see further options within the Shopify Seller Sync Application to held customise individual seller's sync settings. Lots of supporting literature to help you through the process (loads of handy screenshots, too). Will continue to recommend as a solid application for those wanting a multivendor setup on their platform.

App has most of what is needed. Customization is good. It would be great to have live feedback in the US.

My experience with this app was good, but the setup process had many components. I am also appreciative of the customer service department for resolving an issue expeditiously.

Very good app for the multi-vendor marketplace. Having some trouble with fulfilling but the rest is fine.

Good, but need more digital storage space for every file. And seller profile section on product detail page can use a contact button.

We have been working with Multivendor for 8 months and everything has worked correctly. But we have had some problems in terms of updating products synchronized with Shopify that, fortunately, Webkul support has managed to answer in order to solve the problems.

When the App is being updated, all changes made by Sellers are not reflected in the Shopify store, such as product removal or stock modification. So the only thing I would add to the App is an improvement in terms of synchronization in the update.

Many thanks to the support team!

Edited *previous issue was addressed*

Overall this has been a stressful experience to setup, lots of little bugs to chase - maybe this is to be expected.

Eventually we solved most of those major issues with Pooja from Webkul.

Following remain:

Stripe Connect setup did not work after multiple attempts, We eventually gave up and used Stripe direct without the automated payment feature to sellers.

After apps etc, it was more about $200+ a month than the price listed, all the apps inside are needed for basic functions like shipping.

They don't seem to integrate well with many things - such as recurring billing features (a must have in ecommerce) and their internal SHIPSTATION app basically gives away free shipping (returns ALL options even .50 cent letter options for a 10lb package. We disabled Shipstation - Webkul says they will have this fixed in a month..) And are using only the manual marketplace shipping.