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Working with Asim to understand the app's customization abilities has been great. He's helped show me what I can change as a store owner and what would need to be customized for my needs.
Superb app and great to use and awesome customer support from Asim.
quite useless, I could not even set this up. Immediately: Error !!
Store url can't be same as your store url. what other shopify store url?? I tried my domain which also does not work. The ticket support in the app is also useless as there is no option to leave a message only to put your name, email and store url.... or you have to go out of your way to log into your email and email them this way. Not user friendly at all
Hi, We apologize for the dissatisfaction you experienced with the app. We have a feature where you can customize the Multivendor app URL as well. Please refer to this guide: https://webkul.com/blog/customize-seller-login-url-multi-vendor-marketplace-for-shopify/
We provide live chat support, ticket support, and call support. Our team has sent you a meeting link so that all your queries can be answered, and we will also help you create a successful marketplace.
Please respond to the email and schedule a meeting with us at your convenience.
Looking forward to hearing back from you.
Best regards,
Team Webkul
This app is a real game changer for us, it will definitely help us for our business. The support is really quick and helpful. Thank you very much for this app!
Sto provando questa app, e riscontrando alcuni dubbi vari per la configurazione, ho avuto un'ottima assistenza da parte di un esperto molto gentile che mi ha seguito, pure in videochiamata. L'esperto si è dimostrato competente e ben preparato, in grado di rispondere a tutte le mie domande in modo chiaro e esauriente. La sua pazienza nel guidarmi attraverso il processo di configurazione è stata davvero apprezzata.
I have written 5 help tickets no response
We apologize for any inconvenience you experienced in trying to contact our support team. Upon investigation, we discovered that while our team has responded to all your tickets, the replies may not have reached you due to an incorrect email address being used by you in ticket.
We have sent the screenshots on your other email address as well now.
To resolve this and ensure you receive the support you need, we would like to schedule a call with you. This will allow us to provide dedicated support and assist you in setting up a successful marketplace. Please use the following link to schedule a call at your convenience: https://webkul.bookingcommerce.com/en/onlinemeeting.
Thank you for your understanding and cooperation. We look forward to speaking with you and assisting further - Team Webkul
Aun necesita mucho trabajo UX/UI.
Hi, we like to inform you that we provide complete UI/UX customisation feature for multivendor seller panel. Our team has reach out to you via email, please reply back to us so that we can provide complete demo to you.
Looking forward to hearing back from you.
User friendly app and the interface is good. The support & response time is very good! The staff are very polite and patient to resolve the issues and quite knowlegable.
Always quick with replies and very customer orientated. They have an open ear to possible improvements of their app. The app offers everything we need for our store.
I’m trying this app and it seems very useful for me cause i’m Switching from a e-commerce to marketplace with vendors. The support is very fast and helpful and always ready to give you advice and solve the problem. I will defenitely continue to use this app.