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We have not gone live with the multivendor marketplace but plan to do so on Monday. I have minimal coding experience and the app can feel very intimidating at first glance. We are trying to create a marketplace for a very niche market where the sellers are not professional vendors but just individuals selling their own items. The app has the capacity to do much more than we need but it can also be simplified immensely.
Their customer support is unmatched, it is truly truly great. I probably ask them 2 to 3 questions every time I am working on the app and they are very kind and helpful. We are excited to launch the marketplace on our store and I am confident that even if it is not super smooth initially the support team will be able to help us out!
This is a great app with so many possibilities! There is clear and concise information on how to navigate the app and build your marketplace. If extra support is needed, the staff is knowledgeable and readily available. Highly recommended. I came from a Wordpress with Woocommerce site and wish I had investigated shopify | Multi Vendor Marketplace first.
I am just getting started in configuring this app and their support is very responsive and helpful in answering my questions and providing resources!
Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul
This app is saving me so much time and resources, not only because it solves and brings an obvious solution to get sellers inside my store, but also because the customer support is excellent, beyond expectations. The feature apps are a great addition and are helping me build the perfect experience for my sellers. I can see they are improving quickly and are eager to repair any imperfection that I find in their system. 100% worth it. I am excited to see what else you guys bring.
If you are looking for a cost effective market place for your shopify webstore then this is it. Team is ever available for any sort of troubles you might face while using the app. Thumbs up
Brilliant service, I have multiple questions sometimes each day as it is quiet a complicated application and they always answer back the same day. Very happy
Exactly what I was looking for! The app saved my life. It is super simple to use and has great apps to add on for anything else you might need. The customer service is quick and efficient. I haven't really launched the marketplace yet, so I cannot rate the efficiency of running the app with vendors just yet. But so far so good.
Excellent customer support and they are able to provide a solution quickly. thumps up for you guys..
I have been setting up this app and using it for about two months. Shipping was hard to figure out but the support was very helpful and clearly was trying to help me figure it out. I have so much to learn.
Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul
The support team at Multi Vendor Marketplace is really great. They make every effort to solve any issues and respond very quickly. You cannot beat the value they offer for the cost. I highly recommend them. Salons Direct.ca
Thank You so much for these Super Amazing words. It really means a lot ! Happy selling :)