Reseñas (364)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 84% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 8% de las calificaciones son de 1 estrellas
23 de diciembre de 2024

Voyant Distrihub
Brasil
Alrededor de 1 año usando la aplicación
21 de octubre de 2024

Done With Love Store
India
Más de 1 año usando la aplicación
25 de septiembre de 2024

Leo Hobby Marketplace
Eslovenia
4 meses usando la aplicación
21 de febrero de 2024

UnicDesign
Serbia
6 días usando la aplicación
11 de junio de 2025

The support team is responsive, helpful.!!

REEF8
Taiwán
3 de junio de 2025

Nagyon segítőkész csapat, az ügyfélszolgálat gyors, képekkel segítenek ha elakadsz, végig melletted vannak! Jól átlátható rendszer, ha egy kicsit megszokod! Bátran ajánlom!!

MO Piac Tér
Hungría
13 de febrero de 2025

Good Support and Service

My Store
Bélgica
Alrededor de 1 mes usando la aplicación
2 de enero de 2025

Great support always very attentive and fast.

El Paso Local's Market
Estados Unidos
2 meses usando la aplicación
4 de diciembre de 2024

Very easy to use, great instructions. Also, the support team is very helpful!

JQ WHOLESALE.COM.TR
Turquía
3 meses usando la aplicación
28 de noviembre de 2024

Shipra did a great job answering all of my questions. Thank you! The app has a lot of great functionality and the support is really helpful.

Nirbi
Estados Unidos
2 meses usando la aplicación
19 de noviembre de 2024

Great support

My Store
Líbano
1 día usando la aplicación
3 de octubre de 2024

Hi Shopify,
This is from team MobylX. Its good connecting with WEBKUL team to get the queries resolved. They are very responsive and taken note of concerns.

MobylX
Emiratos Árabes Unidos
16 días usando la aplicación
27 de septiembre de 2024

Very helpful support and great service using the multivendor app.

Sadaf Studios
Reino Unido
3 meses usando la aplicación
17 de septiembre de 2024

Best service! Shipra is so patience and professional to help me set up! Strong recommended!

FRESNO GOODS
Estados Unidos
Alrededor de 6 horas usando la aplicación
11 de septiembre de 2024

GETMOBILE
Canadá
9 meses usando la aplicación
8 de septiembre de 2024

when i saw some of the reviews saying we send complains and no reply i thought this reminds me with some company which i had very bad experience with ,
then i looked at the author i was surprised , its the same author ,

the world is small

note: Look at their good reviews, alllllllllllllllllllllllllllllllllll fake , and in a shameful artifical way .

Clearance.ae
Emiratos Árabes Unidos
4 minutos usando la aplicación
Webkul Software Pvt Ltd respondió 10 de septiembre de 2024

Update:

We have attempted to reach you via email, phone, and WhatsApp but have not been successful in connecting.

If you are receiving this message, we kindly ask you to contact us at support@webkul.com at your earliest convenience. We would like to discuss any concerns you may have. Thank you for your attention to this matter. We look forward to hearing from you soon.- Team Webkul
-------------------------------------------------------------------------------------------

Hi,There! Please excuse us for the unfortunate experience you had with the app. We have checked our ticketing system but we're unable to find any ticket or live chat from your registered email address. If you have sent us an email or chat, please provide the ticket number for reference. Additionally, we have sent you an email and contacted you via WhatsApp too. Kindly check the messages so we can address any concerns effectively. Looking forward to sort the things up!!- Team Webkul

2 de septiembre de 2024

I realy was expecting more about the app regarding, design and simplicity. It has almost evertyhing i need but it can be for sure improve. About the support team, the best support ever.

Uphanger
Suiza
3 días usando la aplicación
25 de agosto de 2024

This app is not working for a very long time now.
When i open the app it shows a page for RMA Status Configuration??

The communication is also very difficult.

UCompo
Chipre
5 meses usando la aplicación
Webkul Software Pvt Ltd respondió 10 de septiembre de 2024

Thank you for your feedback, and we sincerely apologize for any inconvenience you've encountered. To comply with Shopify's latest updates, we needed to update our Return Order Management (RMA) flow. This configuration is a mandatory requirement within our app and should take less than a minute to complete.

We have made several attempts to reach you through various platforms to assist with this transition, but unfortunately, we were unable to connect. Please feel free to reach out to us directly at support@webkul.com, and our support team will be more than happy to guide you through the process.

20 de agosto de 2024

I have already sent several emails asking for help in different ways, but unfortunately, I have not received any response.

Celebration Treasures Marketplace
Bélgica
Alrededor de 1 mes usando la aplicación
Webkul Software Pvt Ltd respondió 22 de agosto de 2024

Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met expectations. We’ve responded to all your tickets, but it’s possible our replies may have been filtered into your spam or promotions folder. Could you please check there? If you still can’t find our messages, feel free to reach out again via live chat or email—we’re here to help and want to ensure you get the support you need.

You can track your ticket from here: https://webkul.uvdesk.com/en/customer/ticket/view/559434

Thanks

16 de agosto de 2024

I like the support specially. Because I mess up every time and then I just need someone to help me out. They have techs available for me always.. Thank you so much.

Diyasha
India
5 días usando la aplicación
2 de agosto de 2024

Great app and their support is very quick

livToBe
Estados Unidos
Alrededor de 1 mes usando la aplicación
10 de julio de 2024

best customer support

LAKUVA
Emiratos Árabes Unidos
Alrededor de 1 hora usando la aplicación
2 de julio de 2024

Aun necesita mucho trabajo UX/UI.

EventFull
República Dominicana
2 días usando la aplicación
Webkul Software Pvt Ltd respondió 4 de julio de 2024

Hi, we like to inform you that we provide complete UI/UX customisation feature for multivendor seller panel. Our team has reach out to you via email, please reply back to us so that we can provide complete demo to you.

Looking forward to hearing back from you.

20 de junio de 2024

the support team has been responsive and helpful.

Revived
Sudáfrica
1 día usando la aplicación
23 de mayo de 2024

I have written 5 help tickets no response

The Collectivist
Estados Unidos
Alrededor de 1 año usando la aplicación
Webkul Software Pvt Ltd respondió 26 de mayo de 2024

We apologize for any inconvenience you experienced in trying to contact our support team. Upon investigation, we discovered that while our team has responded to all your tickets, the replies may not have reached you due to an incorrect email address being used by you in ticket.

We have sent the screenshots on your other email address as well now.

To resolve this and ensure you receive the support you need, we would like to schedule a call with you. This will allow us to provide dedicated support and assist you in setting up a successful marketplace. Please use the following link to schedule a call at your convenience: https://webkul.bookingcommerce.com/en/onlinemeeting.

Thank you for your understanding and cooperation. We look forward to speaking with you and assisting further - Team Webkul

16 de mayo de 2024

Best Ever App, All In One Shot :)

Quickmart
Líbano
1 día usando la aplicación
26 de abril de 2024

They offer great support. As for the app, there are a lot of functions.

Artimag
Rumanía
25 días usando la aplicación
19 de abril de 2024

Very supportive services from the team. Always there to help when i have a problem.

Fins Fervor
Australia
Alrededor de 2 meses usando la aplicación
15 de marzo de 2024

The app and the support team is excellent i advise everyone to use this app for their multivendor website!

ReStyle
Grecia
15 días usando la aplicación
13 de marzo de 2024

We were impressed by Webkul's team and their commitment to clear communication. After wasting money on clunky multi-vendor apps, Webkul's solution was a breath of fresh air. Not only was the user interface much easier to navigate, but it also scaled seamlessly to meet the growing needs of our partnerships. As with any new technology, setting up integrations require testing to ensure a smooth user experience. Webkul's team was exceptional throughout this process. They provided excellent support every step of the way, resolving any issues that arose promptly. We're incredibly grateful for their collaborative approach and responsiveness

Brewfits
Estados Unidos
3 meses usando la aplicación
8 de marzo de 2024

AMAZING APP! So many features to operate as a marketplace on shopify. Customer service is responsive and all integrations are easy. Great app

Ghost Pigeon
Estados Unidos
1 día usando la aplicación
7 de marzo de 2024

Amazing support. They built a great product and are there to support if needed.

Ovenfy
Estados Unidos
21 días usando la aplicación
25 de enero de 2024

Fantastic customer service. Quick to reply, and can even hop on meetings and help you step by step. Highly recommend.

Belativo
Estados Unidos
Alrededor de 2 meses usando la aplicación
22 de enero de 2024

Very friendly and helpful support!

aiai-sir.com
Alemania
9 días usando la aplicación
18 de enero de 2024

Really helpful team. Highly recommended!!!

Kindnesss
Reino Unido
3 días usando la aplicación
12 de enero de 2024

Highly recommended, great service

Pakzon
Emiratos Árabes Unidos
25 días usando la aplicación
10 de enero de 2024

Webkul has been a help to us in many iterations of our business and is always very responsive when we send out an inquiry for support. They have a lot of capabilities that enrich the Shopify experience.

The PS Collective
Estados Unidos
Más de 1 año usando la aplicación
3 de enero de 2024

I highly recommend this multi vendor app! It really exceeded my expectations, in the functions point of view, and also to the excellent support of Webkul, answering all my queries right away and with resolutions.

The Big Joey
Portugal
9 días usando la aplicación
28 de diciembre de 2023

Wirklich eine tolle App und ein tolles Support-Team. Der Support geht sofort auf die individuellen Bedürfnisse ein und versucht diese schnellstmöglich in enger Zusammenarbeit zu bearbeiten.

Die Funktion der App ist wirklich toll und wird ständig erweitert. Wer sein Shopifystore in einen Marktplatz verwandeln möchte, dem empfehle ich wärmsten diese App.

Cardstade
Alemania
Alrededor de 1 mes usando la aplicación
27 de diciembre de 2023

Powerful application, that has lots of well thought out functionality. We've spent quite a bit of time now using the app and we find that they've covered most features that you would expect for a marketplace.

Customer service is super helpful too and responses are always detailed and on point.

Arfa Store
Pakistán
30 días usando la aplicación
21 de diciembre de 2023

Best customer service. I am very happy with this app, it has everything I need and the customer support has been incredible.

IsraeliEasy
Estados Unidos
9 días usando la aplicación
19 de diciembre de 2023

Mirza, has done a great job being patient and helping me with integration. I would definitely work with them again!

Outdoor Commune
Estados Unidos
Alrededor de 1 año usando la aplicación
14 de diciembre de 2023

I would certainly recommend Multivendor platform from webKul, they are genius. They have not only developed what I was looking for from very long time. But they also have their support system on regular basis for any kind of editing. I was struggling with my old multivendor web got it done by some unprofessionals in 2016, and since then I was struglling. However with the blessings of my almighty I found this through shopify, and straight away jumped on it. I specially would like to take name of very nice person Mr Kushagra, because on the first day of my late evening call to him on customer service line, he got me assured that I am with the right person and at the right place. He not only helped me guiding about the steps, he also suggested how to yield the overall efficiency of the application. Now whenever I need some help he is just one message away, he always ready to help and always welcoming. I very much satisfied with the services are provided by him.

Not to mention he always says that he is ready to help anytime best of his efficiency.

Thank you Kushagra & thank you webkul.

Bharat Memories
India
12 días usando la aplicación
17 de noviembre de 2023

Vashu bhatt is very helpful and the app is easier to understand now

Holistic Vybez
Reino Unido
Alrededor de 1 mes usando la aplicación
10 de noviembre de 2023

I'm not even talking about the madness of the application, the customer service is impeccable.

SOUDRE
Burkina Faso
3 días usando la aplicación
28 de octubre de 2023

I could not make this application fit into my store, the interface and everything is not clear to the user.
It is complex to understand how this app works

App Flow
Omán
7 días usando la aplicación
Webkul Software Pvt Ltd respondió 29 de octubre de 2023

Hey !! Please excuse us for the unfortunate experience you're having with the app but please don't worry, We'd love to assist you in setting up the app & making you understand the app interface.

Our support team has shared the meeting link with you. Please check your email inbox & schedule the meeting with us so that we can assist you in setting up your dream marketplace:)- Team Webkul

28 de octubre de 2023

Their system is slow and buggy. I reported an issue a long time ago and sill haven't been fixed yet. Their interface to add product is really bad and painful especially when you add many variants for the products. Why would I need to wait each time I add a variant? Why not just assign products variants images and save all at the end? Isn't that faster? Honestly, if you are looking for a multi-vendor app you bette look somewhere else or build your own from scratch! I have so many observations about their app but the list is long.

Dizzlee
Irak
2 meses usando la aplicación
19 de octubre de 2023

Parfait pour le moment... TOP

Art Metallic
Suiza
Alrededor de 7 horas usando la aplicación
17 de octubre de 2023

Amazing service, specially live support is most commendable. Totally Recommended!.

LINK
Emiratos Árabes Unidos
5 meses usando la aplicación
12 de octubre de 2023

Outstanding customer support—nearly immediate responses and accurate solutions.

Thermie Grocer
Malasia
6 meses usando la aplicación
6 de octubre de 2023

Játékvilág Börze
Hungría
9 días usando la aplicación
5 de octubre de 2023

Great
Fabulous

PG Tennis
India
27 días usando la aplicación
4 de octubre de 2023

sono agli inizi, evashu bhatt e il suo team sono stati davvero bravi a sopportarmi, mi anno reso i collegamenti con codici vari una passeggiata.
come detto sono agli inizi, quest'applicazione promette molto bene per il mio marketplatz. consiglio vivamente

SUISSE STORE SHOP
Suiza
14 días usando la aplicación
28 de septiembre de 2023

Excellent app! Every time I needed they responded promptly. I highly recommend it.

Ofertas Maringá
Brasil
3 meses usando la aplicación