Reseñas (842)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 80% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 11% de las calificaciones son de 1 estrellas
9 de agosto de 2022

The app is pretty hard to use and often limited, but the customer service staff are excellent at resolving questions quickly.

miferia
México
8 meses usando la aplicación
Webkul Software Pvt Ltd respondió 9 de agosto de 2022

Hey !! Thank you for taking out time to leave us this amazing feedback. Please be informed that: The Multivendor app is quite big & is loaded by tonnes of features & is being used by all sort of businesses across the globe so there are very high chances that one might find the app a bit hard initially but don't worry, We're to help you. If you'll ever face any difficulty in understanding any feature, please feel free to drop as an email at Support@webkul.com. We're just a reply away.

Happy selling :) - Team Webkul

Fecha de modificación: 22 de agosto de 2019

The support team is just awesome! Quick replies, spot on with the help, lots of additional info. The app itself is rich in functions and so far looks like performing very well - really good value for money. Thanks guys!

MamaLu
Nueva Zelanda
8 meses usando la aplicación
23 de noviembre de 2022

We are organizing several Shopify store and using this app in all of our store. I think there are no other multivendor market place app in Shopify. One of the good thing of this app is that there are so many feature apps compatible with this app. Webkul have so many other apps and most of them are compatible to each other so we can use them at the same time in single store. We will keep using this app and app from Webkul.

Fun Portal
Japón
8 meses usando la aplicación
Fecha de modificación: 18 de julio de 2024

amazing service, very friendly and always ready to help! Made things so much easier for me , helpful , nice and on point with help!!! thank you

CG Pure Wash
Canadá
7 meses usando la aplicación
14 de mayo de 2023

Application, fantastic in just 5 minutes you have everything you need to register sellers on the site and transform the store into an international Marketplace, fantastic and functional

Excellent online assistance in 30 minutes they answer all your requests

Best regards

Armando

bigeshop
Italia
8 meses usando la aplicación
9 de noviembre de 2020

The team has been really great in helping us set up and customize it. It's not always smooth, but the team is there to make sure it happens. Thank you everyone for all your help.

GoLivMo
Singapur
8 meses usando la aplicación
Fecha de modificación: 22 de septiembre de 2017

I've been patient. At their request I deleted my first review and tried to work with them. Aside from their response time being an average of two days, the app just doesn't do what I need it to.

If you are solely an online store, it may work for you.

If you run both online and in person, don't even try this.

BIG ISSUE

When you sync orders to this app, it does not pull the discount DATA from an order. So many of my sellers are thinking their products sold at full price, and want me to pay them money I never earned. Support for the APP told me they don't do discounts, which is something I think should be made more clear before downloading -- as it makes it impossible to fully use with Shopify. The only way it will work is if your sellers upload everything through the APP -- and still, there is no discount feature.

So now, at the end of the month, I'm going to have to go back and print and cross reference EVERY invoice and compile it for my sellers.

Huge pain.

This app has potential, if they provide better support, ACTUAL REPORTS, and the ability to show final sale price and details, and not just what the original price.

This shows what an order looks like in Shopify, and then in the app. You can see the problem it will cause as I have to pay out sellers...

Pic is on Imgur

https://i.imgur.com/uXz0AeC.png

The Collective Ct
Estados Unidos
8 meses usando la aplicación
11 de marzo de 2024

Good app and good aftersales service, they help you fast and solve all your doubts and questions as fast as possible with links to images to make it understandable. If it can not be solved immediately, they open a ticket and answer you using a ticket informing you when it is solved. Happy with it.

Global Services Technologies
España
4 meses usando la aplicación
22 de noviembre de 2021

This app sucks and useless, ended up wasting money for 4 months. Hope to get refund $45+tx x 4!!!!! They promised a service that is so complex and hard to understand without any support and their timings are so weird!

good Eatin' & Co.
India
8 meses usando la aplicación
Webkul Software Pvt Ltd respondió 24 de noviembre de 2021

Hi, Thank you for the review.
From the support tickets we can check that the support has responded well in time, and we do not have support request from your end in the recent past. And we are available all the time as per your timezone.
Request you to please respond to the support queries, if you have any issues with the app.
Regards,
Team Webkul

5 de junio de 2023

I have had wonderful experience with Webkul. Their product works according to my requirements, they have good documentation that allows me to self-manage and setup the features, and support is very responsive. Additionally, They have been very accommodative of my requirements.

Their products are build keeping modularity in mind therefore when I try to merge 2 or 3 features, it compromises the intuitiveness. It a minor inconvenience. Knowing this beforehand, I would still buy their products for the features, punctual support, and helpful.

Keep up the good work and happy to continue the collaboration.

askdrona
Estados Unidos
8 meses usando la aplicación