Multi Vendor Marketplace

Always very helpful, reponsive I would highly recommend this app

Technical support is amazing! I had an issue with the function of the app and requested technical support. They were not only able to solve the issue but gave me valuable information to help with the issue in the future! Thank you!

We researched and tested a variety of platforms and apps for our marketplace. Webkul's MVM offers the highest level of functionality and documentation and has a swath of features. In the event you have any issues during setup, or if you're in the research phase, there is an extensive library of support topics and an INCREDIBLE team that will answer your queries. Their team is also available to customize the app for your specific needs and can be hired to further develop the app on a contractual basis. Kushagra and Vashu have been my main Webkul contacts and they go above and beyond the call of duty each time. Yes, their hours are Mon-Fri on IST yet they seem to work nearly all the time and on weekends as well, at least in our case. Very pleased thus far. If you're on the fence, this should be your push!

I found the app difficult to use. It felt like at every turn I needed to pay for another upgrade to get it to work, and even then it still did not work. I felt like I was getting nickel and dimed all the way through the process. Ultimately I ended up going a different direction.

We've been using the multi-vendor marketplace application, and I must say, it's a valuable tool with a well-thought-out design. The customer support team has also been very supportive, which is much appreciated.

While the application is excellent overall, there are a few areas where some refinements could make it even better. Firstly, there's room for improvement in the grammar and spelling checks for the mailings. It would enhance the professional image of the platform.

Additionally, I believe there could be more flexibility in designing, editing, and modifying the templates. This would allow users like me to have greater customization options.

One feature that could be more user-friendly is related to the 'allow the seller to accept the order setting. It would be helpful if, when a seller clicks 'collect' on a product, the system automatically accepts the order if this setting is turned on. Moreover, it's important to clarify that this setting doesn't work when 'allow seller to fulfill orders' is turned off. It took me some time to figure this out, and clear guidance on this aspect would be beneficial.

The product table's columns for the seller's "order has been placed" are also very tight and auto-fit needs to be activated as it doesn't show up properly on the phone's email.

In summary, the multi-vendor marketplace application is undeniably useful and important. However, paying attention to the finer details and implementing these suggestions and much more... could further enhance the user experience and overall satisfaction with the platform.

Great live support, easy to communicate and get issues solved quickly. App is easy to use, and great for stores with multi-vendor systems - makes it so much easier for everyone.

I was very hopeful about this app. Support was initially responsive as I tried to work through installing the app and getting it configured but eventually devolved into typical overseas support responses which answered questions I wasn't asking or cut and paste responses that failed to grasp the issue at hand. The set up is convoluted and needlessly complex as there are multiple instances of configuration screens where you have to set the fields and flags in more than one menu. For example you can indicate what fields an item entry should have for sellers, but then you have to go into another screen to turn them on or off.

The key issue I had is that I could not get this system to properly charge for shipping for multiple sellers. If someone bought something from 3 different sellers, it would only charge for 1 shipping fee, calculated from our location like we were shipping it, which we aren't. I later came to discover it was due to the fact we have a custom shipping app, which means shipping would ultimately end up having to be either custom coded into our page (which is too complex because of our existing custom hold order program integration), or sellers would have to define their flat rate shipping location by location, which is just too much work. Being an app written by people from India and English being a second language there were NUMEROUS confusing configuration descriptions with double negative syntax and several public facing statements that were worded oddly, some could be customized but others could not. All in all this is why I avoid dealing with programmers from non-english speaking countries ; the communication barriers are just too great and too frustrating.

APP has more functions and perks than any other found in the Appstore.
When service is required, they make the analysis and iterate as long as needed to keep the customer happy and understand why thing happened (even when is a customer mistake)!
My congratulations on the functionality, the service and the always-available support!!! TOTALLY RECOMMENDED!

Really helpful team. Highly recommended!!!

Powerful application, that has lots of well thought out functionality. We've spent quite a bit of time now using the app and we find that they've covered most features that you would expect for a marketplace.

Customer service is super helpful too and responses are always detailed and on point.