Calificación general
4,6
Recuentos por nivel de calificación
  • El 80% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 11% de las calificaciones son de 1 estrellas
Fecha de modificación: 10 de septiembre de 2020

Hi,

Incase of refunds and returns , I want to charge my seller a fee of 4% for the refunded or cancelled order

How Can I do the same please help me.

Best,
Team OnlyFragrance

OnlyFragrance.in
India
Alrededor de 1 mes usando la aplicación
Webkul Software Pvt Ltd respondió 9 de septiembre de 2020

Hi, we have received the same via the support ticket. We will soon reply you on the same.
For any query, you can send us an email on support@webkul.com

13 de febrero de 2023

good support and great app. Have been usign for 1 year now.
The support is prompt and I recoomend to anyone looking to use multi vendor marketplace apps.

Oz India Made in India-Trade in Australia
Australia
Alrededor de 2 años usando la aplicación
27 de marzo de 2018

Awesome so far ..exceptional and ridiculously prompt service . Well done guys :)

Upcycleit
Australia
Alrededor de 1 mes usando la aplicación
28 de abril de 2023

The support team from Webkul is amazing. I've had so many questions setting the system to our needs; they have been there each step of the way, they even went far and beyond of what you would expect. The software they develop is very good, but their customer support is superb.

El Green Mall
Alemania
Alrededor de 1 mes usando la aplicación
3 de septiembre de 2020

I have the most expensive subscription that includes 24/7 support. Unfortunately, for inexplicable reasons, certain functions do not work, so I tried to contact support SEVERAL times and still haven't received a single answer.

shöpy.at
Austria
Más de 1 año usando la aplicación
Webkul Software Pvt Ltd respondió 3 de septiembre de 2020

Hi, Apologies for the dissatisfied experience with the App. But this is not the kind of support that we promise to provide and I would like to dig deep into this, as this is not a possibility that the support wont reply.
Please respond to the support email sent to you and let us help you with the App.

18 de abril de 2023

Very helpful support - thank you! Useful way to build a marketplace with limited technical knowledge.

Resident-Artisan
Reino Unido
Alrededor de 1 mes usando la aplicación
13 de enero de 2022

The support answers all my questions and helps us with the codes. The app is also fully documented and the support knows what to send us and how to help us

Styla & Beckett
Australia
Alrededor de 1 mes usando la aplicación
Webkul Software Pvt Ltd respondió 17 de enero de 2022

Thank You for appreciating our team efforts. Much appreciated :) If you have any further questions, please feel free to reach out to us. We are just a ticket/call away - Team Webkul

Fecha de modificación: 6 de diciembre de 2018

They have this 2 girls name Pooja and Neha in-charge and they are petty and rude. I installed this app and paid for three months and there is no phone number to contact support. They only email and nothing is clear about setup and follow up. Their communication is horrible and I wasted my time and money for three months. CAUTION!

KidBaba
Estados Unidos
Más de 1 año usando la aplicación
7 de mayo de 2015

Great app. Excellent response time in working out bugs. Almost perfect with a few more tweaks.

The Other Alley
Estados Unidos
Casi 2 años usando la aplicación
11 de enero de 2022

This is very well working app and the support team are always very helpful. takes a while to get used to it.

flip.brunei
Brunéi
Casi 2 años usando la aplicación
Webkul Software Pvt Ltd respondió 17 de enero de 2022

Always happy to help :) We really appreciate your kind feedback. Keep Growing ! - Team Webkul