Avis (842)

Note globale
4,5
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
22 octobre 2024

We've been using MVM for a year. While the user experience isn't flashy it does get the job done. Service from WebKul is responsive.

Meeting House Farm
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 20 août 2024

Since writing this review someone has reached out to me. They said they have contacted me many times but I didn’t receive any communication until they found me on Instagram, which I appreciate. We are in the middle of resolving issues and answering questions.

I am on the lowest price subscription. Which is still expensive for me and my little growing business. Despite sending multiple emails for help I have never received a reply or any support.

I just had my first sale using the app and the payment has come to me not the vendor. Not sure how to resolve this for future vendors - it seems you can integrate PayPal API to combat this - I will do so and see how it goes. I’m more concerned the cost breakdown including PayPal and afterpay fees isn’t clear for my vendors.

I like the app and I’m glad to be in touch with someone who is helping me so I’m changing my review to 4 stars.

Well Known Goods
Nouvelle-Zélande
4 mois d’utilisation de l’application
Webkul Software Pvt Ltd a répondu 23 juillet 2024

Thank you so much for updating your review and giving us another chance! We’re glad we could resolve the issue and improve your experience with our app. Your feedback is incredibly valuable, and we're always here to help if you need further assistance. We appreciate your support and look forward to continuing to work with you!

3 octobre 2024

Very responsive customer service, although the integration with shopify still has space for improvement.

subcultours
Allemagne
17 jours d’utilisation de l’application
2 septembre 2024

I realy was expecting more about the app regarding, design and simplicity. It has almost evertyhing i need but it can be for sure improve. About the support team, the best support ever.

Uphanger
Suisse
3 jours d’utilisation de l’application
28 août 2024

App is very recommended and support is great.

Cave&Race
Colombie
Environ un an d’utilisation de l’application
23 avril 2024

Great app to meet the needs of almost any multivendor marketplace. The only three problems I've had is that it's hard to find things, it lacks a taxonomy system, and it lacks ERP connectors. Every other need of mine has had a solution including the ability the add custom fields and layouts for my vendors. If you use it, you may notice some confusing language but this can be fixed in the Translate tab. I highly recommend this app for businesses approaching small/medium-size vendors.

Givingism
États-Unis
Plus d'un an d’utilisation de l’application
10 janvier 2024

Webkul has been a help to us in many iterations of our business and is always very responsive when we send out an inquiry for support. They have a lot of capabilities that enrich the Shopify experience.

The PS Collective
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 19 janvier 2024

My experience with this app was good, but the setup process had many components. I am also appreciative of the customer service department for resolving an issue expeditiously.

Ivvaṇḍibrand
États-Unis
12 mois d’utilisation de l’application
11 avril 2020

I had an issue with getting access to my tickets and has the team attend to me instantly with detailed solutions. Thank you so much for the great assistance team :)

Wisi-Oi
Afrique du Sud
Environ 4 ans d’utilisation de l’application
Webkul Software Pvt Ltd a répondu 16 avril 2020

Hi, Thank you for the review.
We are glad that we could help you.
Please do not hesitate to reach out to us, in case of any issue.

11 août 2023

Its Really Good app helping us to connect Shopify and our website better. Giving us an opportunity to flourish our business online.

www.work-tops.com
Royaume-Uni
Plus de 3 ans d’utilisation de l’application