Multi Vendor Marketplace , 762 avis

Efficient answers!

I haven't launched my site yet but so far this app has proven to have everything I need and the service the MVM team provides is friendly, thorough and super efficient, I highly recommend trying them out!

Great and straight forward app for the marketplace. The amazing support team, always ready to help and very responsive. Always happy to work with Webkul. Thank you

I used this app to set up our store as a multi-vendor marketplace too. Among all the issues we encountered, their support team have never disappoint. They are always responsive and are helpful.

The app functions very well with no issues.
Outstanding communication and support, really superb!

This app is very useful for uploading the products in bulk from various sellers. The support team is very very prompt. I faced a problem in setting up the CSV file the team reacted to my concern and fixed the issue with in hrs.

Avoid this app at all cost! Among the MANY ISSUES and the CONSTANT ERRORS with this app, the one thing that is completely unacceptable is that there have been numerous times when customers were not able to checkout any items from my website because products were somehow not synchronizing with this app (although everything was uploaded correctly on my end). I have contacted them many times with regards to this issue but customer service only replies the next day, within a few hours, and do not reply on weekends (which means that in the meantime, your products cannot be purchased at all). They had to fix this internal issue on many occasions but has never been apologetic and has caused me to lose sales. UPDATE: With regards to their reply, I have used my personal email/Skype and have spoken to several people from their team, e.g. Neha, Nitika Srivastava, Tapesh, Pratik Kumar. It is certainly NOT TRUE that their "average response time is generally very fast, even on weekends.". I have DELETED this app as it has caused too many problems. 

Je débute sur Shopify et j'ai pris cette app car c'est très pratique pour avoir différents vendeurs sans avoir à s'occuper des stocks des uns et des autres : Pooja de Webkul répond très rapidement avec une grande patience en anglais : tout se fait par mail et cela permet de bien se comprendre via des pages de capture qu'elle m'envoie pour que cela soit plus clair, Je ne parle pas parfaitement anglais et m'aide de traducteurs et j'arrive à bien travailler ainsi.

Prepare for zero customer service. Prepare for zero customer service. Prepare for zero customer service.

I was able to get a marketplace up and going in 2 weeks. It took a lot of back and forth with customer service to figure out exactly how everything works and what extra features I needed to get basic functionality. All of my questions from customer service have been answered, but be aware of a delay in response due to the time zone difference. The backend does require some training for vendors as not everything is self-explanatory but it's all pretty straightforward. I recommend this app.