Avis (842)

Note globale
4,5
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
10 décembre 2020

App not bad, but seems reply not engage! and didnt solve my problem. only once are helpful to login and help me solve THEIR SYSTEM PROBLEM. please do a SUPER IDIOT PROOF step by step, not every seller are coding train. spend too much time on it. gonna source for althernative. also seems the DATA is hidden cost, if exceed certain picture space we will been charge. HORRIBLE !

FB Live Market
Singapour
11 mois d’utilisation de l’application
24 janvier 2020

Great features, qualified and fast support from the help desk. It's definitively worth it (at least trying).

CompraBilder
Colombie
11 mois d’utilisation de l’application
8 mars 2021

Really intuitive app once you go for the Pro plan ran alongside the advanced shopify. If you have both of these you can create a great platform. Customer support from Ayush Kansal was superb - even got back and helped during the weekend

Airofin
Royaume-Uni
11 mois d’utilisation de l’application
6 août 2021

Really easy to use and the chat support has helped a lot and provided meaningful support with patience

Local Bazaar
Pakistan
11 mois d’utilisation de l’application
Modifié le 17 mai 2019

This company truly has the best service and software engineers and developers there are and they are there to help you. I had a complicated issue with my site and the integration with Webkul app and Neha at Webkul resolved the issue with my site. I am very tech savvy and know some code myself and am usually able to figure it out but I couldn't. They resolved the issue on the back end which would have normally cost be lots of money if I were to outsource it on Fivver. I am more than happy with the application they have built in addition to that I can honestly say its the best customer service I have ever received as Neha resolved a very complicated issue. Thank you Neha! Great service!

Git New
États-Unis
11 mois d’utilisation de l’application
Webkul Software Pvt Ltd a répondu 22 mai 2019

Hi, Thank you for the review. We are glad that we were able to help you with the Checkout issue. Looking forward to work with you :)

11 mai 2023

Really great support team, who help navigate the integration really easy. Given shopifys rigidness, this was much appreciated.

GRATE
Australie
11 mois d’utilisation de l’application
24 juillet 2019

We have been working with Multivendor for 8 months and everything has worked correctly. But we have had some problems in terms of updating products synchronized with Shopify that, fortunately, Webkul support has managed to answer in order to solve the problems.

When the App is being updated, all changes made by Sellers are not reflected in the Shopify store, such as product removal or stock modification. So the only thing I would add to the App is an improvement in terms of synchronization in the update.

Many thanks to the support team!

BazarED.cl
Chili
11 mois d’utilisation de l’application
26 octobre 2021

Very, very good customer service. Replies are fast and my issue was solved. Thank you very much for your support!

Vesalios
Émirats arabes unis
11 mois d’utilisation de l’application
Modifié le 25 avril 2020

Edited *previous issue was addressed*

Overall this has been a stressful experience to setup, lots of little bugs to chase - maybe this is to be expected.

Eventually we solved most of those major issues with Pooja from Webkul.

Following remain:

Stripe Connect setup did not work after multiple attempts, We eventually gave up and used Stripe direct without the automated payment feature to sellers.

After apps etc, it was more about $200+ a month than the price listed, all the apps inside are needed for basic functions like shipping.

They don't seem to integrate well with many things - such as recurring billing features (a must have in ecommerce) and their internal SHIPSTATION app basically gives away free shipping (returns ALL options even .50 cent letter options for a 10lb package. We disabled Shipstation - Webkul says they will have this fixed in a month..) And are using only the manual marketplace shipping.

MAGAZON
États-Unis
11 mois d’utilisation de l’application
15 janvier 2020

A perfect app that helps us to handle more than 60 vendors from 20 countries, to set shipping rates, manage variable commissions, send manual and automated payouts and many more.

Special thanks to the support team for their immediate responses.

The Phooks
Chypre
11 mois d’utilisation de l’application