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It takes some time to learn how to navigate, but it's worth it! Their support staff is amazing at resolving any issues and helping get things set up. 5 stars!!
Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul
Its a great communication and support from webkool team. Thank you for the support and addition of some extra requirements. I'm giving you five star for the great support and work.
23 March 2018
I would like to give a very special thanks to Neha and her team for the excellent support that they have provided me over the past 5 months.
I have been building an online marketplace for vendors to upload and sell there products through. After trying several different app from Shopify I kept coming back to Webkal for the apps and support.
Shopify has STRIPE as a payment system as part of the marketplace software but it will not work for marketplaces that require multiple vendors like my site. Stripe support could not help me and referred me to Shopify support. Shopify support could not help me [again] and passed me back to Webkal support. [Neha].
Neha was onto it straight away and advised me that I have to download a purpose build Stripe App that will do the task. I did this but I have no idea od coding for the setup so Neha took over and completed the lot for me including the testing as Buyer and Vendor.
Thanks Neha.
November 2017
After working out a few issues I have the Multi Vendor Marketplace up and running to the standard that I was expecting. After getting use to how the system works and operates I am very happy with the App.
After talking to Neha, she made it clear to me how the use of third party apps work and integrate for freight etc.
When the business goes to market next month and all goes well than it will get a 5 star rating.
One of the apps that have the most utility
They quickly solved a requirement I had.They quickly solved a requirement I had. the developments that I have requested have been executed in a very short time
Thank You so much for leaving such a wonderful feedback...!! We always try to go above & beyond to help our merchants and we're glad that you're noticing our efforts. In case of any further help, please feel free to connect :)- Team Webkul
Ragazzi fantastici! Sistema ben fatto. Rapidità nelle risposte in chat. Programma magnifico per la gestione dei propri collaboratori! Dinamicità per la personalizzazione. Un lavoro ben fatto. continuate così...
We're so happy to hear that you're having the excellent experience working with Webkul :) If there is anything further you need our help with, Please feel free to reach out at support@webkul.com - Team Webkul
I'm happy with the App because of the depth and width of topics it covers and the unique options that no other app offers. Every time I create a ticket it is tackled by a knowledgeable team who would not rest until it's resolved. Sometimes there are features that are not useful for my store and I have to disable them. I gave 3 stars because the app might seem too technical or some features are complicated to set and could be improved.
This is incredibly powerful app and has changed the game for our little business. Were planning on scaling our reach and will be heavily relying on the solution. If you can spare the time to customize the interface it will also have that visual feel quality that businesses are looking for.
www.boxoftrips.com/
The app is great, very customizable. The customer service is excellent, especially Pooja who has answered all of my questions patiently and with very quick responses. Thank you Pooja!
Good support in a timely manner!
Thank you.