Note globale
4,6
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
28 janvier 2020

I had some problems adding codes due to my limited knowledge with these things. Sent a message to Webkul and got an immediate response. Problem solved within a few minutes. I tend to purchase from trusted developers because I know I can’t solve any of the IT related problems and Webkul has just made the list. Thanks guys!

BUNAMARKET
Malaisie
Environ un mois d’utilisation de l’application
11 janvier 2022

Support is quick and also accurate.
My favorite part of the app from Webkul is that function is continuously updated evolving.
Looking forward to keep work with them.

Fun Portal 2
Japon
Environ un mois d’utilisation de l’application
Webkul Software Pvt Ltd a répondu 17 janvier 2022

Thank You for sharing your amazing experience. Much appreciated :) - Team Webkul

Modifié le 10 septembre 2020

Hi,

Incase of refunds and returns , I want to charge my seller a fee of 4% for the refunded or cancelled order

How Can I do the same please help me.

Best,
Team OnlyFragrance

OnlyFragrance.in
Inde
Environ un mois d’utilisation de l’application
Webkul Software Pvt Ltd a répondu 9 septembre 2020

Hi, we have received the same via the support ticket. We will soon reply you on the same.
For any query, you can send us an email on support@webkul.com

13 février 2023

good support and great app. Have been usign for 1 year now.
The support is prompt and I recoomend to anyone looking to use multi vendor marketplace apps.

Oz India Made in India-Trade in Australia
Australie
Environ 2 ans d’utilisation de l’application
27 mars 2018

Awesome so far ..exceptional and ridiculously prompt service . Well done guys :)

Upcycleit
Australie
Environ un mois d’utilisation de l’application
28 avril 2023

The support team from Webkul is amazing. I've had so many questions setting the system to our needs; they have been there each step of the way, they even went far and beyond of what you would expect. The software they develop is very good, but their customer support is superb.

El Green Mall
Allemagne
Environ un mois d’utilisation de l’application
3 septembre 2020

I have the most expensive subscription that includes 24/7 support. Unfortunately, for inexplicable reasons, certain functions do not work, so I tried to contact support SEVERAL times and still haven't received a single answer.

shöpy.at
Autriche
Plus d'un an d’utilisation de l’application
Webkul Software Pvt Ltd a répondu 3 septembre 2020

Hi, Apologies for the dissatisfied experience with the App. But this is not the kind of support that we promise to provide and I would like to dig deep into this, as this is not a possibility that the support wont reply.
Please respond to the support email sent to you and let us help you with the App.

18 avril 2023

Very helpful support - thank you! Useful way to build a marketplace with limited technical knowledge.

Resident-Artisan
Royaume-Uni
Environ un mois d’utilisation de l’application
13 janvier 2022

The support answers all my questions and helps us with the codes. The app is also fully documented and the support knows what to send us and how to help us

Styla & Beckett
Australie
Environ un mois d’utilisation de l’application
Webkul Software Pvt Ltd a répondu 17 janvier 2022

Thank You for appreciating our team efforts. Much appreciated :) If you have any further questions, please feel free to reach out to us. We are just a ticket/call away - Team Webkul

Modifié le 6 décembre 2018

They have this 2 girls name Pooja and Neha in-charge and they are petty and rude. I installed this app and paid for three months and there is no phone number to contact support. They only email and nothing is clear about setup and follow up. Their communication is horrible and I wasted my time and money for three months. CAUTION!

KidBaba
États-Unis
Plus d'un an d’utilisation de l’application