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Very good customer service. Nitika took the time to go through different poInts with us and guided us how to optimize the multi-vendor application.
We are looking forward to launching our platform very soon!
Thank you Nitika for your great customer service!!
So far, the webkul app has been a great addition to our website. It is easy to set up and now our partners can start selling. It is straight forward to implement and when you are stuck there is a knowleadgeable support team at Webkull that is available to help.
Customer Service has been excellent, the team has advised me a lot and has been very helpful.
Jose Diaz
If you are running or looking to run a marketplace, Multivendor Marketplace is your solution. We have a nontraditional business that requires our vendors to post their own rental equipment to our site. Our customers then book the rentals from our homepage. Multivendor is our solution to getting our vendors access to our site while allowing our customers to use a booking feature to get the items they want when they need it.
I've had more than enough questions for this team during the ramp up of our company and Neha has been patient, helpful and encouraging at every step. You are able to do an average amount of free customization to meet your store's needs. Customer service for this team is pretty fast, but if you are a US based company, be mindful of the time lag as I believe this team is international. Best to email your questions early in the morning in hopes of getting a response by the afternoon. I would love for this team to get an online chat function as it would help decrease the lag time between needing help and getting it. The bright spot though is, you do actually get help from this team-- which is something you can't say about every Shopify app.
In short, try the app. I think you'll love it.
Webkul was really prompt and helpful in responding to my queries. Great team / Great work. Good luck to entire team of WK.
I have to say that this is a groundbreaking app. If you have multiple vendors and want to have everyone synced for the purpose of inventory and sales reporting, this app does as much as it possibly can within the confines of Shopify's API's. Support is super fast. Today I have been working with Neha to figure out some small issues and instead of waiting days or weeks or worse, these guys have the results in a day.
I have been using it for about a month and its full of features. From splitting payments through Stripe Connect or Offering a Membership option to having real-time stats for the vendors to access 24/7, this is a killer App.
I highly recommend. Keep up the great work.
I have been using this app for the past 3 months or so. I have nothing but respect from these guys. Whenever I have an issue with the platforms I used, they are always to fix any technical issue I may have and though the time difference is always an issue (13hrs difference) it is certainly not their fault. So I am giving them 5 Stars because my experienced has been nothing but great. I really appreciate their skill and effort because that helps me to do what I do best while they do what they do best. Thank you to all the team they all deserve a sincere thanks. Colibri
Service and price are both great. The support team are very helpful and quick to reply even on weekends. This add on has been really instrumental for my start up, thanks guys!
I've been using this app to help me develop a local marketplace. The team are so efficient in getting back to me on any queries. Genuinely very impressed!
Thank you for taking out time to leave us this amazing feedback. Much appreciated. Happy selling :) - Team Webkul
I have been using the app for about a month now and to this day I have very good customer service and I am very satisfied with it. Also offer many options that are relatively cheap compared to when you have something developed yourself.
As soon as there are options that you want but that are not available in the normal '' feature apps '' you can always have this developed by their team. That's how we do it now and they like to think along with you. if you don't get anywhere you can easily request support in the app.
Highly recommended.
Hi, Thank you for the review.
Glad to be able to help you.
If you have any concern, we are just an email away.