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The app works pretty good and as always the support team is always on your side. Pooja in particular has been exemplary. The team has tried to create something that navigates the many limitations of the Shopify environment itself, and many features of the app has been well thought out and issues you have with the app are quickly fixed.
Hi, Thank you for the review.
Will surely pass on the message to the Support Team, Im sure they are glad to work with you.
Please feel free to connect, in case of any more questions.
Great product and the service is always helpful when I have questions. Can seem daunting but once you have it set up it is a great service. Thank you so much
Good customer service. Smart team. We are building an art marketplace and software team really helpful.
I'm using this app to build a marketplace. There are a lot of functionalities that I found much more flexible than other platforms, especially when you add plugins. The interface isn't the most beautiful/user friendly, so there's a lot of details you need to check and test to make sure it works well. What I must say though, is the support team is really great and has gone above and beyond to make things work for us - e.g. editing the coding in the themes to make it compatible with the backend, how to ensure the Webkul backend is connected to domains and is viewed as a secure site.
We used this app to create an online marketplace for a specific niche.
The Webkul team was responsive, quick and efficient!
A pleasure to do business with them.
Still building my store and working my way around it, can't wait to be an expert, but until then the support team does an excellent job answering my many questions and requests. Fast and clear!
Very good customer service. Nitika took the time to go through different poInts with us and guided us how to optimize the multi-vendor application.
We are looking forward to launching our platform very soon!
Thank you Nitika for your great customer service!!
Customer Service has been excellent, the team has advised me a lot and has been very helpful.
Jose Diaz
If you are running or looking to run a marketplace, Multivendor Marketplace is your solution. We have a nontraditional business that requires our vendors to post their own rental equipment to our site. Our customers then book the rentals from our homepage. Multivendor is our solution to getting our vendors access to our site while allowing our customers to use a booking feature to get the items they want when they need it.
I've had more than enough questions for this team during the ramp up of our company and Neha has been patient, helpful and encouraging at every step. You are able to do an average amount of free customization to meet your store's needs. Customer service for this team is pretty fast, but if you are a US based company, be mindful of the time lag as I believe this team is international. Best to email your questions early in the morning in hopes of getting a response by the afternoon. I would love for this team to get an online chat function as it would help decrease the lag time between needing help and getting it. The bright spot though is, you do actually get help from this team-- which is something you can't say about every Shopify app.
In short, try the app. I think you'll love it.
Webkul was really prompt and helpful in responding to my queries. Great team / Great work. Good luck to entire team of WK.