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Great Support Team, Solved all my queries just in 1 go, Highly Recommended
Very good and usefull app if you are planning to make a marketplace from your shopify store. Tons of settings and customization. Moreover, support is very helpfull!
USAGE DETAILS - what are these and how are they calculated i cannot find any information?
You’ll be charged based on how you use this app (to a maximum of $1,000.00 USD per 30 days).
Hey !! Please be informed that: You will be charged only for your subscribed plan like: Let suppose if you have subscribed for 45$/month plan then you will be charged only 45$/Month.
Here let me explain you the concept of usage charges:
The app provides 10000 emails free per month(Which send to the customers& sellers from Multivendor app end) after that $1/1000 mails charged as usage charges.
Here we are talking about the following mails: https://prnt.sc/ze4CLmDUhatH
i.e if the mail counts goes over then 10,000 emails in any Month then you will be charged 46$ for that respective month.
Furthermore, As there are many feature apps in the multivendor app, so the charges are just for you to understand that there can be usage charges as per the usage of the multivendor app.
We have just kept the usage charges to 1000 USD because we provide the yearly plan on multivendor too + In case of digital storage too, sometimes merchant need to buy additional storage at additional pricing so such costing will be included under the usage charges. Feel free to connect at support@webkul.com in case of any further queries:) - Team Webkul
A great tool to scale up & Good support team. Though the UI seems a bit clumsy utility wise it does the job.
The app is dealing with all the subjects concerning a marketplace and it seems easy to use it for seller (for example adding product with a CSV file). Also, the Webkul team adds often new options and possibilities on the app. There are a lot of configuration options which give us a lot of freedom but also make the setting of the app a little long.
To organise some categories as the shipping method you must have a Shopify Plus Plan, or pay extra $ to Shopify every month. I think the explanations in the helping documentation could be more precise, more detailed, often I read it and can't find the answer I'm looking for. But if you have any problem understanding something the Webkul team answers you very fast and precisely. Thank you to them!
Not very good support. At the beginning of the configuration I got stuck, I was so excited to use this software, but my experience was horrible, my trial period even almost ended at the time I removed this app.
Hey !! Please excuse us for the less-satisfied experience with the app, However, be assured that your queries are taken care of. We request you to kindly respond on the support tickets so that we can take this discussion ahead & assist you in creating your dream marketplace! - Team Webkul.
Service has been great!
quite useless, I could not even set this up. Immediately: Error !!
Store url can't be same as your store url. what other shopify store url?? I tried my domain which also does not work. The ticket support in the app is also useless as there is no option to leave a message only to put your name, email and store url.... or you have to go out of your way to log into your email and email them this way. Not user friendly at all
Hi, We apologize for the dissatisfaction you experienced with the app. We have a feature where you can customize the Multivendor app URL as well. Please refer to this guide: https://webkul.com/blog/customize-seller-login-url-multi-vendor-marketplace-for-shopify/
We provide live chat support, ticket support, and call support. Our team has sent you a meeting link so that all your queries can be answered, and we will also help you create a successful marketplace.
Please respond to the email and schedule a meeting with us at your convenience.
Looking forward to hearing back from you.
Best regards,
Team Webkul
Its really owsum app. Their support is amazing.
Great support on technical issues, resolved quickly and easily. Well done!
Hoping to launch our new marketplace soon!
Thank You for your super amazing words...!! Happy Selling :) - Team Webkul