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I would start by saying that this app has its downsides, like small, detail issues.
But other than that, the customer and technical support stands out!
We are waiting for a new update, hopefully, soon!
Good job!
Great service and work perfectly
I have written 5 help tickets no response
We apologize for any inconvenience you experienced in trying to contact our support team. Upon investigation, we discovered that while our team has responded to all your tickets, the replies may not have reached you due to an incorrect email address being used by you in ticket.
We have sent the screenshots on your other email address as well now.
To resolve this and ensure you receive the support you need, we would like to schedule a call with you. This will allow us to provide dedicated support and assist you in setting up a successful marketplace. Please use the following link to schedule a call at your convenience: https://webkul.bookingcommerce.com/en/onlinemeeting.
Thank you for your understanding and cooperation. We look forward to speaking with you and assisting further - Team Webkul
Best Ever App, All In One Shot :)
If you are looking for a complete marketplace solution or need specific settings to your marketplace business model, this is the app to go.
Costumer support is amazing! They always come up with an aswer or the requested solution ready to go on your page. The platform seems to be a little complex at start, specially for non English speaking users, but as you go you realize the multiple setting options are very useful and the translation tool really covers all app pages so we can have the markeplace in our local language
I would recoomend webkul multi vendor market place to anyone wanting to develop a solid marketplace with ultimately numerous vendors, products and possibilities.
AMAZING APP! So many features to operate as a marketplace on shopify. Customer service is responsive and all integrations are easy. Great app
If you are creating a Shopify marketplace, do yourself a favor and start up with this app. The team is incredible, answering every question we had even during our "trial phase". We have even asked them to help with some technical items and they have done so flawlessly. We look forward to seeing what they do next to make each marketplace with them even better.
Webkul has helped as add in vendor support to our store, but not only that has been very helpful with support every step of the way. Any issue we have we know we can count on Webkul to help us.
I recommend this app to anyone.
Fantastic customer service. Quick to reply, and can even hop on meetings and help you step by step. Highly recommend.
Webkul has been a help to us in many iterations of our business and is always very responsive when we send out an inquiry for support. They have a lot of capabilities that enrich the Shopify experience.