리뷰 (870)

전체 평점
4.6
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2020년 12월 10일

App not bad, but seems reply not engage! and didnt solve my problem. only once are helpful to login and help me solve THEIR SYSTEM PROBLEM. please do a SUPER IDIOT PROOF step by step, not every seller are coding train. spend too much time on it. gonna source for althernative. also seems the DATA is hidden cost, if exceed certain picture space we will been charge. HORRIBLE !

FB Live Market
싱가포르
앱 사용 기간 11개월
2021년 11월 6일에 편집됨

I am pretty dissappointed to see other reviews stating how amazing customer service is, because I can't get them to respond to my inquiries to save my life. Have been reaching out since late September with the same issue, and have yet to get any resolution, or even a response. I like the app, but when my questions can't be answered, it makes for a very difficult time figuring out how to proceed. ...

The Boho Basement
미국
앱 사용 기간 10개월
답글 Webkul Software Pvt Ltd개 2021년 11월 6일

Hi, Thanks for the review.
As we can check we have responded to all your queries well in time, please refer screenshot : https://www.awesomescreenshot.com/image/16275983?key= ...

2021년 8월 9일

Poor Customer Care service. Unprofessional team. Need to learn some manners. Money is not everything. We were using pro account but very poor customer support system. Not recommend anyone for this app.

Urban Plants
인도
앱 사용 기간 9개월
2017년 9월 22일에 편집됨

I've been patient. At their request I deleted my first review and tried to work with them. Aside from their response time being an average of two days, the app just doesn't do what I need it to.

If you are solely an online store, it may work for you.

If you run both online and in person, don't even try this.

BIG ISSUE

When you sync orders to this app, it does not pull the discount DATA from an ...

The Collective Ct
미국
앱 사용 기간 8개월
2021년 11월 22일

This app sucks and useless, ended up wasting money for 4 months. Hope to get refund $45+tx x 4!!!!! They promised a service that is so complex and hard to understand without any support and their timings are so weird!

good Eatin' & Co.
인도
앱 사용 기간 8개월
답글 Webkul Software Pvt Ltd개 2021년 11월 24일

Hi, Thank you for the review.
From the support tickets we can check that the support has responded well in time, and we do not have support request from your end in the ...

2023년 7월 27일에 편집됨

This app isn't delivering on its promises. We've been using it for 7 weeks now and it's extremely buggy. It constantly auto-syncs even when sync is disabled. It changes prices and images. The customer service doesn't seem to be functional. Pooja is putting in effort, but I have doubts about the software actually functioning. They shouldn't offer it for Shopify. The chat service is terrible, ...

AIZOME (North America)
미국
앱 사용 기간 8개월
2021년 11월 5일에 편집됨

System is very buggy. I have my suppliers complaining regularly that they are not receiving email and sometimes they wont even get the order until we ask them. Shopify will have the order but multivendor backend wont have any. No Phone support for any urgent matters. Losing everyday because of this. **** Updated 05/11/2021 Very unprofessional. I have in record where you emailed us saying about ...

Naz Flowers and Gifts
오스트레일리아
앱 사용 기간 7개월
답글 Webkul Software Pvt Ltd개 2021년 10월 26일

Hi, Thanks for the review.
Regarding the seller not receiving the emails : This is because the product was not available in the multivendor app, which is why there was no ...

2023년 8월 17일

don't buy this app. Save you nerves. If you want stop subscriptions you don't find easy. You fin somethinh than you can unnistal app, but the subscription remain available. Save your money, delete this app

0co2.ro
루마니아
앱 사용 기간 6개월
답글 Webkul Software Pvt Ltd개 2023년 8월 22일

Hey!! Please excuse us for this unfortunate experience. Our support team has sent you a support ticket along with the meeting link. Please check & respond us back so that we ...

2016년 11월 30일

Works very poorly, although the costumer service is great and very helpful, most of the features are not automated and don't sync with settings already on Shopify. Communication with Seller is very difficult as well seller with store.

Epiam Holistic
미국
앱 사용 기간 5개월
2020년 4월 26일에 편집됨

We wanted to like this app, but the amount of glitches and support tickets I had to submit was beyond ridiculous. I created a folder in our emails just because there were issues all over this app. YOU NEED TO KNOW CODING TO GET THE FULL FUNCTIONALITY!!!! If they tell you otherwise it is a full-fledged LIE. At one point they kept giving me conflicting info. At first to change the color and ...

Mr. The Shop
미국
앱 사용 기간 4개월