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Awesome Customer service and easy to work with. Help me customize the app that fits my website www.octotreasures.com thank you
Markeplace Vendor works but you need to add one absolute necessary app. You need to add a Live Chat feature on your store. I use Zopim Live Chat, along with Zendesk. Zendesk will capture the Zopim Live Chat, so you can review it later. They work perfect together.
Without Live Chat, it will be harder to convert your visitors to join your Marketplace. This is no fault of app creators. It's just that visitors will sit around reading about joining up. They won't do anything until you've had a Live Chat with them.
I've also added an instruction page on my store. You have to explain everything in simple terms so that visitors understand how it all works. Also, expect some of your sign-ups to create a new account; and then do nothing! So it may be a few days or weeks before your vendors actually upload anything and start to sell.
Once again, the Marketplace app does work. It will allow others to join your Shopify store. But a Live Chat like Zopim or Olark will work wonders. Also, consider using Zopim as they now have the mobile app for their live chat.
Again, this app is great for adding other vendors to your store.
This has been a great app for our business to use. I have had a great experience with Neha, from the Webkul customer service department. She is always on task and willing to help. She very speedy on getting things completed and answering an questions that I have. She is also friendly and I have been impressed with her efforts. If you're looking to set up a multi-vendor marketplace, this a great option for setting that up. Happy customer!
Fantastic app! On its own, it filled so many of our client's requirements, and the availability of additional apps for enhancing functionality makes Webkul a win-win! :)
The team is amazingly helpful and patient with with your questions and doubts! The app works great when you learn how to use it.
The app is powerful and does more things than u can imagine.
I totally recommend this app!
I have been working with Webkul for some time and cannot fault the product and service they offer. it's a brilliant platform as standard and they have great custom features that you can add. Their service is second to none, they are prompt to answer any queries as soon as possible no matter what. All in all a great business and service to work with, fully recommend. Nitika is a great asset to the company, very knowledgeable and prompt to respond to any queries you may have!
Great app and support also. They customized the app for me and made all the changes I asked for and for a very reasonable price. Great support from Mr. Neha Sharma who replied all my emails and took care of all the customizations.
Thanks, very easy to install this app.
And great customer service.
Victor
Got support in a reasonable time, product was easy to install and easy to use, price is super affordable. I have been looking for an app like this for almost 10 years, glad to leave 5 stars ;-) I am more than pleased
Neha has been very helpful to discuss my needs and they installed it for free .
Thank you !