리뷰 (867)

전체 평점
4.5
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2024년 5월 8일

This app is going to send me to an early grave. There are so many issues and there is never a satisfactory resolution. The app does not support many of the features of my Shopify store. There is no opportunity to edit product options, even for simple edits like typos. The app does not support multiple shipping profiles from Shopify. Shipping costs are distributed in conflict with product data. ...

Glitzie
미국
앱 사용 기간 1년 초과
답글 Webkul Software Pvt Ltd개 2024년 5월 14일

Hey !! Please excuse us for the unfortunate experience you're having with the app.
Our support team has shared the meeting link with you. Please check your email inbox & ...

2020년 6월 29일에 편집됨

We uploaded this app, but have major issues with the multivendor shipping. We've reached out to them for over 1 month now, and they are very slow to respond and still have not given us any solutions. Our business is suffering from this and we have not had any help or support. There is no one you can speak to, and they take forever to respond back

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Part 2:
Webkul will only allow you to book a ...

Kinzzi
아랍에미리트
앱 사용 기간 3년 초과
답글 Webkul Software Pvt Ltd개 2020년 6월 7일

Hi, Thank you for the review.
Please excuse for the less satisfied experience with the App. But as I can check from the support tickets, the team is trying to help you in all ...

2016년 5월 26일

I've contacted support with some key questions but they just haven't responded. Can anybody here help?

- Is it possible for me to customise the merchant sign up page? E.g. with colours/logo etc?

- Is it possible to change the text on the merchant sign up page (what you have up here as default has some pretty large grammatical errors in)

- I've uploaded a logo to the backend of my store, but ...

Alcoholdelivery
영국
앱 사용 기간 대략 3년
2020년 11월 29일에 편집됨

The support staff is very nice, however, if you have a simple problem it can literally take days to weeks to sort it out. If you have a problem you have to create a ticket. Then it takes 12 to 18 hours to get a response. The responses often do not solve the problem so you have to send another response and wait another 12 to 18 hours and around and around. You CANNOT get anyone on the phone or ...

NicheNoire
미국
앱 사용 기간 대략 2년
2021년 9월 9일

We are using this app, since few months, though it supports multivendor, some of the basics features are still missing. Such as: showing prices or special prices, etc. When we contact the supports since they did not come across these features and if more queries will come, they will look into this.. This defeats the whole purpose to get this app.....
Still waiting for their reply...
Please note: ...

MandiBazaar
뉴질랜드
앱 사용 기간 거의 2년
답글 Webkul Software Pvt Ltd개 2021년 9월 15일

Hi, Thank you for the review.
The support team is in touch since long, and we are helping you with all the issues you have.
Request to communicate with the support team to ...

2018년 5월 23일에 편집됨

To start off, let me give some context as to why I'm writing this review.

I sell a product that is inherently a single-quanity item. I asked if they could disable the ability for my sellers to have more than 1 quantity. They said that would cost TWO HUNDRED FIFTY DOLLARS just to disable it.

Second of all, this app is just really unstable. It barely works at times and the translations are ...

Logohub
미국
앱 사용 기간 1년 초과
2017년 1월 30일에 편집됨

I have been extremely frustrated with Webkul as a whole. They are located in India which means that they are only available during India work hours. You can call and reach a person who will tell you that you will hear back in 6 hours. Then you get a short email response that does not answer your question and you go back and forth a day at a time. I finally started calling at midnight but they ...

Filosano
미국
앱 사용 기간 대략 1년
2021년 9월 17일에 편집됨

This might have been one of the worse learning curves I had to deal with. Shipping is poorly brought into the design that defeats the purpose of a multi-vendor application. Lost of time wasted. But you get what you pay for and it is one of the cheaper options. So the thing is they want you to use standard Shopify shipping that runs on a single account on a multivendor product. Soooo you would ...

Making and Baking
남아프리카
앱 사용 기간 대략 1년
답글 Webkul Software Pvt Ltd개 2021년 9월 17일

Hi, Thanks for the review.
By default, you can use the shipping option from the shopify store, so if you want you can use that.
As you have shipping issues, please do respond ...

2022년 12월 21일

This app is the reason I switched to Shopify, and I'm very disappointed. I have a consignment shop. I was hoping to automate vendor payouts. This app makes it possible for vendors to manage their own inventories, but that's where it stops. Payouts are still manual, and the reporting is terrible. I have to just use Shopify's reporting instead. The Paypal integration doesn't work. The Stripe ...

Dear Diary
미국
앱 사용 기간 6개월
답글 Webkul Software Pvt Ltd개 2022년 12월 21일

Hey!! It very unfortunate that you're facing issues using the app but please be assured that we offer complete help in order to resolve the problems you're facing. We request ...

2024년 7월 2일

Aun necesita mucho trabajo UX/UI.

EventFull
도미니카 공화국
앱 사용 기간 2일
답글 Webkul Software Pvt Ltd개 2024년 7월 4일

Hi, we like to inform you that we provide complete UI/UX customisation feature for multivendor seller panel. Our team has reach out to you via email, please reply back to us ...