Multi Vendor Marketplace

If you are creating a Shopify marketplace, do yourself a favor and start up with this app. The team is incredible, answering every question we had even during our "trial phase". We have even asked them to help with some technical items and they have done so flawlessly. We look forward to seeing what they do next to make each marketplace with them even better.

Great service and work perfectly

The Dev team are amazing at communicating and trying to work around the issues the sellers are having. On of the best and detailed support teams online.

Support was really great and helpfull

I highly recommend this multi vendor app! It really exceeded my expectations, in the functions point of view, and also to the excellent support of Webkul, answering all my queries right away and with resolutions.

Webkul has been a help to us in many iterations of our business and is always very responsive when we send out an inquiry for support. They have a lot of capabilities that enrich the Shopify experience.

I was skeptical at first, this is my first time building a website using Shopify and it took me 3 months to learn shopify's robust features. This app also has so much features but it didn't took me that long to learn, it only took me 2 weeks and their live chat support is amazing. Very quick with their responses and very accommodating.

I was very hopeful about this app. Support was initially responsive as I tried to work through installing the app and getting it configured but eventually devolved into typical overseas support responses which answered questions I wasn't asking or cut and paste responses that failed to grasp the issue at hand. The set up is convoluted and needlessly complex as there are multiple instances of configuration screens where you have to set the fields and flags in more than one menu. For example you can indicate what fields an item entry should have for sellers, but then you have to go into another screen to turn them on or off.

The key issue I had is that I could not get this system to properly charge for shipping for multiple sellers. If someone bought something from 3 different sellers, it would only charge for 1 shipping fee, calculated from our location like we were shipping it, which we aren't. I later came to discover it was due to the fact we have a custom shipping app, which means shipping would ultimately end up having to be either custom coded into our page (which is too complex because of our existing custom hold order program integration), or sellers would have to define their flat rate shipping location by location, which is just too much work. Being an app written by people from India and English being a second language there were NUMEROUS confusing configuration descriptions with double negative syntax and several public facing statements that were worded oddly, some could be customized but others could not. All in all this is why I avoid dealing with programmers from non-english speaking countries ; the communication barriers are just too great and too frustrating.

Always very helpful, reponsive I would highly recommend this app

They offer great support. As for the app, there are a lot of functions.