Omtaler (845)

Samlet vurdering
4,5
Antall per vurderingsnivå
  • 80 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 11 % av vurderingene er 1 stjerner
3. oktober 2024

Very responsive customer service, although the integration with shopify still has space for improvement.

subcultours
Tyskland
17 dager bruker appen
22. august 2024

Always had efficient and clear support

Sportie Co
Sør-Afrika
2 måneder bruker appen
11. juli 2024

We started to use this awesome app to become a platform for personalized unique gift items and we will use our experience and also our business discipline to provide only carefully crafted gifts on our platform. Any crafter will be able to join Lucasgift and offer their lovely products to our customer base thanks to this lovely app!
Taha Yavuz
Co-owner, Lucasgift

Lucasgift - Shop for custom, unique, personalized gift items
USA
5 måneder bruker appen
15. juli 2024

We have been configuring this app for a week or so and we love the App features .With the support of the team we are discovering how to optimize the features and enable our sellers as well as ourselves to run our business smoothly. The support team is very helpful especially Shipra Jaiswal who has taken me through how to set up fees , custom fields, location, shipping, seller profile and has given me an good overall overview on how to finalize the app setup .I would highly recommend the app and here support!!

Pettermart
Kenya
Rundt 2 måneder bruker appen
31. juli 2024

So many questions from me...supporters helped every details. It was great. Even i just started to set up my shop, i feel i could do it due to you guys. thank you

T-Party Fashion Market
USA
4 dager bruker appen
14. oktober 2024

Thanks Webkul team for a quick helpful response.

MyPrintSource
USA
5 dager bruker appen
Redigert 20. august 2024

Since writing this review someone has reached out to me. They said they have contacted me many times but I didn’t receive any communication until they found me on Instagram, which I appreciate. We are in the middle of resolving issues and answering questions.

I am on the lowest price subscription. Which is still expensive for me and my little growing business. Despite sending multiple emails for help I have never received a reply or any support.

I just had my first sale using the app and the payment has come to me not the vendor. Not sure how to resolve this for future vendors - it seems you can integrate PayPal API to combat this - I will do so and see how it goes. I’m more concerned the cost breakdown including PayPal and afterpay fees isn’t clear for my vendors.

I like the app and I’m glad to be in touch with someone who is helping me so I’m changing my review to 4 stars.

Well Known Goods
New Zealand
4 måneder bruker appen
Webkul Software Pvt Ltd svarte 23. juli 2024

Thank you so much for updating your review and giving us another chance! We’re glad we could resolve the issue and improve your experience with our app. Your feedback is incredibly valuable, and we're always here to help if you need further assistance. We appreciate your support and look forward to continuing to work with you!

2. september 2024

I realy was expecting more about the app regarding, design and simplicity. It has almost evertyhing i need but it can be for sure improve. About the support team, the best support ever.

Uphanger
Sveits
3 dager bruker appen
31. juli 2024

I AM HAVING A ISSUE WITH THE APP, AND NO ONE IN THE COMPANY WILL HELP ME

GOTTTIT.COM
USA
Over 2 år bruker appen
Webkul Software Pvt Ltd svarte 2. august 2024

Hello, we apologize for any inconvenience you’ve experienced. Our team has shared the meeting scheduling link with you. Please use it to schedule a meeting so that all your queries can be addressed promptly.

12. juni 2024

We’ve had a wonderful experience using this multi-vendor marketplace app. It’s an ideal platform for users who want to list their products in one convenient place. The interface is user-friendly and intuitive, making it easy to manage and showcase a variety of items.

Additionally, the support team is highly commendable. They are responsive, helpful, and always willing to go the extra mile to resolve any issues or provide guidance. Overall, this app offers a seamless and supportive environment for vendors and buyers alike.

MGCKART
India
8 måneder bruker appen